Market Coordinator

Posted 10 Hours Ago
Be an Early Applicant
Malaysia
Junior
Software • Travel • Financial Services
The Role
The Market Coordinator is responsible for onboarding hotels onto Traveloka.com, managing hotel content, assisting in data verification, and addressing technical issues. The role involves training new hotels on the TERA Extranet and ensuring all hotel data is accurately uploaded. The coordinator also collaborates with Market Managers and internal teams to support hotel partners and their inquiries.
Summary Generated by Built In

It's fun to work in a company where people truly BELIEVE in what they're doing!

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Job Description

  • Responsible to set up the hotel to Go Live on Traveloka.com, TERA Extranet training for new hotels, manage hotel content, handle technical issues experienced by hotels.
  • Assisting Market Manager in completing the acquisition process to ensure the hotel data has been completely collected
  • Verifying the uploaded data (content) and make sure that everything is complete and correct
  • Understand the industry and its developments – must have clear and engaging communication skill, have attention to detail, adaptive to new situation, have willingness to learn, independent and have ownership.
  • Guide the hotels to enter information into extranet to completion
  • Process the hotel to go live into Traveloka system
  • Handles and assist hotel’s partner’s enquiries 
  • Check emails and inform the respective Market Manager for follow up
  • Liaise with internal departments to fulfill supply operation requirements

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Requirements

  • At least 1 year of relevant work experience
  • New graduates are also welcome
  • Excellent interpersonal and communication skills
  • Familiarity with Hotel, Service and Online Travel Agent businesses
  • Fluent in Bahasa and English. Other additional language is a bonus

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If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

The Company
3,089 Employees
On-site Workplace
Year Founded: 2012

What We Do

We don’t innovate for the sake of innovation, we utilize technology to simplify people’s lives so they can enjoy their lives better. That belief is what brought Traveloka to be the leading travel platform in Southeast Asia. Traveloka serves 20+ products that include comprehensive travel services. From transportations to accommodations, discovering nearby attractions, and insurance products to financial services, including the groundbreaking ‘Buy Now Pay Later’.

With 100+ millions downloads in six countries across the SEA region, we aim to keep exploring for better innovations — all to fulfill our users’ travel aspirations so they can enjoy their lives, their way.

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