The Manager of Technical Training will lead the strategic planning, execution, and optimization of technical training initiatives for maintenance and operations personnel supporting baggage handling systems (BHS). This individual will drive competency development, ensure regulatory compliance, and support workforce readiness across all North American airport sites whilst still being actively involved in developing training as well.
Key Responsibilities:
- Lead the design, execution, and continuous improvement of technical training programs for maintenance and operations staff supporting baggage handling systems (BHS).
- Develop customized curriculum, instructional design, and training delivery, including e-learning, classroom, and hands-on formats.
- Align training content with OEM and non-OEM specifications, airport authority standards, and evolving system technologies.
- Align training development with Toyota Industries standards and methodologies.
- Build and manage a team of trainers, instructional designers, and technical writers.
- Partner with site managers, engineering teams, and the Vanderlande Academy to assess training needs and identify skill gaps.
- Ensure all training programs support and comply with safety and industry standards (e.g., OSHA, NFPA, ISO, ANSI, NEC).
- Define and track KPIs such as training completion rates, skill assessment outcomes, and operational impact.
- Create and manage a certification program for training and competency assessment.
- Manage the training budget, resources, and vendor relationships.
- Support the onboarding of new hires and the upskilling/retraining of existing staff.
- Lead periodic evaluations and audits of training effectiveness at each site.
- Establish a centralized Learning Management System (LMS) to standardize training deployment, track learner progress, and provide analytics across all airport locations.
- Collaborate with HR and workforce development teams to align training with career path planning and succession strategies.
- Develop and maintain training resources in various media formats to ensure accessibility and inclusivity for all learning preferences.
- Integrate feedback loops from trainees and supervisors to continuously enhance content relevance and delivery methods.
- Develop and lead “train-the-trainer” initiatives to scale knowledge transfer efficiently across regions.
- Support client training efforts during system commissioning, upgrades, or handovers to airport authorities.
- Stay current with technological advancements in baggage handling, automation, and training delivery methods to keep content cutting-edge and future-ready.
Qualifications and Requirements:
- Bachelor’s or Associate's degree in Engineering, Technical Education, or related field.
- 7+ years in technical training leadership, preferably in airport systems, baggage handling, automated infrastructure, or a relatable industry.
- Must be willing and able to travel domestically up to 75% (travel regularly to airport locations within North America)
- Understanding of baggage handling systems, PLCs, CMMS, airport operations, and Toyota Industries Business Practices (preferred).
- Excellent leadership and project management skills.
- Proven ability to develop technical curricula and manage multi-site training programs.
- Excellent interpersonal, verbal, and written skills
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What We Do
Vanderlande is the global market leader for future-proof logistic process automation at airports. The company is also a leading supplier of process automation solutions for warehouses and in the parcel market.
Vanderlande’s baggage handling systems are capable of moving over 4 billion pieces of baggage around the world per year. Its systems are active in more than 600 airports including 12 of the world’s top 20. More than 52 million parcels are sorted by its systems every day, which have been installed for the world’s leading parcel companies. In addition, many of the largest global e-commerce players and retailers have confidence in Vanderlande’s efficient and reliable solutions.
The company focuses on the optimisation of its customers’ business processes and competitive positions. Through close cooperation, it strives for the improvement of their operational activities and the expansion of their logistical achievements. Vanderlande’s extensive portfolio of integrated solutions – innovative systems, intelligent software and life-cycle services – results in the realisation of fast, reliable and efficient automation technology.
Established in 1949, Vanderlande has more than 7,500 employees, all committed to moving its customers’ businesses forward at diverse locations on every continent. With a consistently increasing turnover of 1.8 billion euros, it has established a global reputation over the past seven decades as a highly reliable partner for future-proof logistic process automation.
Vanderlande was acquired in 2017 by Toyota Industries Corporation, which will help it to continue its sustainable profitable growth. The two companies have a strong strategic match, and the synergies include cross-selling, product innovations, and research and development.
