Manager, Sales Development

<div class="content-intro"><p>Do you want to empower organizations to fairly and equitably hire, promote, retain and compensate their employees? Syndio is a Series-C technology company committed to fairness in the workplace. Fueled by investments of $83M from Bessemer Ventures, Voyager Capital and social change organization Emerson Collective, Syndio is investing in growing our team and products.</p>
<p><span style="font-weight: 400;">This is a critical moment when organizations are looking for ways to take tangible action to fight gender and racial bias, and we believe creating diverse and inclusive workplaces for all starts with workplace equity.</span></p></div><div class="p-rich_text_section"><strong data-stringify-type="bold">About the role</strong></div>
<div class="p-rich_text_section">We are seeking a Head of Sales Development to lead a team of Sales and Account Development Reps (SDR &amp; ADR) to create qualified opportunities for the sales team, and take on operational and leadership tasks to help the team perform and exceed expectations. As Head of Sales Development, you will develop, train and hire highly driven and enthusiastic team members. The ideal candidate for this role will have substantial experience and positive track record managing and scaling high performance inbound and outbound sales development teams. Syndio is growing rapidly, and strong leadership plays a critical role in our strategy. <strong>*Required to be in Seattle 3-5 days per week</strong></div>
<div class="p-rich_text_section">&nbsp;</div>
<div class="p-rich_text_section"><strong data-stringify-type="bold">Why this job is exciting</strong></div>
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<ul>
<li>Help define team goals with the leadership team and implement processes, infrastructure, and hiring to execute against set goals and quotas.</li>
<li>Provide strong coaching and mentoring through a deep understanding of sales, our business model, and our sales methodology. This includes coaching on how to build rapport over the phone, best practices on lead follow-up and outbound prospecting techniques, qualification and how to set the right scene for high quality opportunity generation.</li>
<li>Provide weekly team performance summary as well as forecast to senior management based on a deep understanding of historical trends as well as SDRs/ADRs individual performance.</li>
<li>Collaborate with Sales and Marketing teams to optimize pipeline and sales.</li>
<li>Effectively train and onboard new SDRs/ADRs.</li>
<li>Establish methods to articulate and sell all Syndio products &amp; services, including creating persona-based messaging, effective sequence templates and a/b testing.</li>
<li>Partner with Sales Ops to administer and train SDRs/ADRs on how to effectively utilize available sales tools including Salesforce.com, Outreach, LinkedIn and ZoomInfo.</li>
</ul>
</div>
<div class="p-rich_text_section"><strong data-stringify-type="bold">About you</strong></div>
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<ul>
<li>4+ years experience in a leadership role within SaaS sales</li>
<li>Experience in building and scaling a high performing SDR team</li>
<li>Proven track record of success hitting and exceeding sales quotas</li>
<li>Experience using Salesforce.com to maintain excellent records and report on activity and metrics</li>
<li>Experience utilizing prospecting tools such as Outreach, LinkedIn and ZoomInfo</li>
<li>Passion for providing leadership &amp; coaching, and high team engagement.&nbsp;</li>
<li>Excellent verbal, written, listening, and presentation skills</li>
<li>Passionate about our mission to close pay gaps and create fairness in the workplace</li>
<li>Comfortable working in a fast-paced, highly iterative environment</li>
<li>Experience working cross functionally with Marketing &amp; RevOps</li>
<li>Currently in Seattle - Relocation not provided</li>
</ul>
</div>
<div class="p-rich_text_section"><strong data-stringify-type="bold">Why you'll love it here:</strong></div>
<ul class="p-rich_text_list p-rich_text_list__bullet" data-stringify-type="unordered-list" data-indent="0" data-border="false" data-border-radius-top-cap="false" data-border-radius-bottom-cap="false">
<li data-stringify-indent="0" data-stringify-border="0">Check out our <a href="https://synd.io/syndio-employee-experience/" target="_blank">Employee Experience page</a> for more information on our Mission &amp; Values, Work-Life Balance, Pay Transparency, Diversity, Culture, and Benefits.&nbsp;</li>
<li data-stringify-indent="0" data-stringify-border="0">💰 Competitive Compensation of $136,000-$160,000, 30% commission, no cap. Final offer amounts are determined by factors such as experience and expertise. We take a geo neutral approach to compensation within the US, meaning that we pay based on job function and level, not location.&nbsp;</li>
<li data-stringify-indent="0" data-stringify-border="0">🏆&nbsp; Syndio Equity. So you can share in Syndio’s success.</li>
<li data-stringify-indent="0" data-stringify-border="0">🏝&nbsp; Flexible Vacation Policy. We encourage our team to recharge when they need to, plus paid sick &amp; safe time, compassion leave, and voting leave.&nbsp;</li>
<li data-stringify-indent="0" data-stringify-border="0"><span class="c-emoji c-emoji__medium c-emoji--inline" data-qa="emoji" data-sk="tooltip_parent"><img src="https://a.slack-edge.com/production-standard-emoji-assets/13.0/apple-medium/[email protected]" alt=":hatching_chick:" width="17" height="17" data-stringify-type="emoji" data-stringify-emoji=":hatching_chick:"> </span>16 weeks of paid parental leave</li>
<li data-stringify-indent="0" data-stringify-border="0">🩺&nbsp; Medical, Dental, Vision. Syndio pays 90% of employee premiums, and 50% for dependents.</li>
<li data-stringify-indent="0" data-stringify-border="0">🏥&nbsp; Life Insurance &amp; Disability. Syndio covers the full premium.</li>
<li data-stringify-indent="0" data-stringify-border="0">🏦 401(k). To help you save for your future</li>
<li data-stringify-indent="0" data-stringify-border="0">📍On-site 3-5 days per week in our new offices in Seattle</li>
</ul>
<p><strong>Role Progression</strong></p>
<ul>
<li>In the first month, you will have completed a robust organizational onboarding that makes you an expert on our product, our competitive landscape, and our prospects.&nbsp;</li>
<li>By your second month, you will dive deep into our sales training, and learn about our discovery processes, cold-calling, email outreach, LinkedIn prospecting, and more.</li>
<li>At the end of your third month, you will be fully ramped up, independently supporting 2-3 account executives and expected to have produced at least five sales qualified leads.</li>
</ul>
<p><strong>The interview overview</strong></p>
<p>Below you'll find an outline of the interview plan for our Manager, Account Development Representative position. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision.</p>
<ol>
<li>20 min phone call with a member of our Talent Team</li>
<li>30 minute zoom interview with the Hiring Manager</li>
<li>2hr Virtual On-Site - Meet with Marketing Ops. Revenue Ops + Sales&nbsp;</li>
<li>Take Home Assignment</li>
<li>Final interview with CRO - 30 minutes, Face-to-face in Seattle</li>
</ol><div class="content-conclusion"><p><span style="font-weight: 400;">At Syndio, we're building a diverse team that values candor, curiosity, and community. If you share these values and are interested in joining us, we'd love to talk with you even if you don't 100% meet the "about you" listed here. We don't expect anyone to have all the answers, as long as you're willing to learn and grow with us.</span></p>
<p>Employees joining the Syndio team at this early stage of growth will impact this critical social issue and support a growing customer base (including Nordstrom, General Mills, Match Group, and others) to take tangible action on workplace fairness.&nbsp;</p>
<p>Syndio is an Equal Opportunity Employer. We are building an inclusive and collaborative workplace as we grow, and we welcome team members regardless of gender/identity, sexual orientation, race or cultural background, religion, physical disability and age.&nbsp;</p></div>