Manager, Release to Market

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Miami, FL
Information Technology • Travel
The Role

Job Title

Manager, Release to MarketAbout Your Business Area/Department:

The Release to Market team aims to ensure that our products are released efficiently to meet customer needs and expectations. We accomplish this by orchestrating a defined release plan, identifying and mitigating risks, and engaging stakeholders to complete activities necessary to release our products to market. Our goal is to effectively communicate and collaborate across the entire organization to reduce time to market, increase profitability, and improve customer experience.

Summary of the role:

Amadeus Hospitality is a prominent entity within the travel industry. The Release to Market Manager will be tasked with overseeing the successful delivery of products and features from the product development phase to operational readiness and general release. This responsibility includes managing the established Release to Market process, coordinating closely with the product roadmap timelines, facilitating intake into relevant release team meetings, validating steps and deliverables from all pertinent internal departments (such as Training, Consulting, Support, and Commercial), and steering attendees toward an agreed-upon general release date. The role also involves ensuring the removal of blockers and making necessary adjustments to the process.

In this role you’ll:

  • Drive product release to market strategy - focusing on operational readiness, priority management, key performance indicators, risk analysis, blocker mitigation
  • Work with and influence cross functional teams including sales, product development, operations, customer care, and marketing to deliver against product growth milestones and deliverables through a defined release methodology
  • Ensure Release to Market process is followed through the usage of Microsoft Planner to ensure all responsible departments and tasks are captured and tracked.
  • Contribute significantly to the development of our product roadmap by actively participating in and leading the process for Beta testing and controlled release pilots.
  • Ensure KPIs are established with product leaders to track achievable and trackable metrics. These are reported during quarterly meetings with leadership and to HIT leadership on key initiatives.

Tasks:

  • Collaborate with product managers on intake and documentation of releases
  • Collaborate with product operations manager to create team channel and cards for tracking
  • Identify release impact to stakeholder teams.
  • Facilitate release teams to ensure all aspects of operational & sales readiness are achieved for new product releases, driving release dates and ensuring completion of tasks by assigned teams/individuals.
  • Schedule deep dive meetings as needed to discuss details and ensure there is a clear understanding of the release.
  • Coordinate with Product and other teams for PI Intent Reviews and attend meetings on new initiatives and releases.
  • · Review upcoming meetings to determine topics and provide agendas in advance

About the ideal candidate:Education:

Bachelor’s Degree or equivalent experience. Minimum of 5 years’ experience in Project Management and/or Product Management. Hospitality/travel experience preferred but not required.

Relevant Work Experience:

  • Experience working with Agile methodologies, with a strong preference for Scaled Agile Framework experience.
  • Strong verbal and written communication skills.
  • Experience working within an industry standard product management method-ology.
  • Experience in project management, preferably including product management.
  • Experience with hospitality interfacing standards such as HTNG, OTA, etc.
  • General knowledge of the Hospitality or Travel industry

Business Understanding:

  • Proven ability to partner with cross-functional teams (product, operations, customer care, sales and marketing, etc.)
  • Ability to drive outcomes in a rigorous, result driven environment.
  • Demonstrated capacity to set up processes, ensure transparency through executive-level reporting, and secure agreement to meet established deadlines.
  • Basic understanding of Amadeus’ offering
  • Understands principles of the industry in which we operate

Skills:

  • Computing: Microsoft operating systems with a focus on Teams and Planner, networks, Salesforce.
  • Languages: Proficient in English with additional language a plus.
  • Specific Knowledge: Hospitality industry knowledge and Project Management.
  • Uses structured logic and methods to solve problems. Proposes effective solutions based on own and team’s ideas and feedback.
  • Able to adapt to change and shifting priorities.

Application process

The application process takes no longer than 10 minutes!
Create your candidate profile, upload your Resume/CV and apply today!

Working at Amadeus, you will find

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

#LI-AM2024  

DEI

Diversity & Inclusion

Amadeus is an Equal Employment Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or a related medical condition), ancestry, national origin, age, genetic information, military or veterans status, sexual orientation, gender expression, perception, or identity, marital status, mental or physical disability status, or any other protected federal, state, or local status unrelated to performance of work involved.

Amadeus endeavors to make https://jobs.amadeus.com/ accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at [email protected]. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

The Company
HQ: Madrid
10,001 Employees
On-site Workplace
Year Founded: 1987

What We Do

Travel powers progress. Amadeus powers travel. Amadeus’ solutions connect travelers to the journeys they want, linking them via travel agents, search engines and tour operators to airlines, airports, hotels, cars and railways.

Technology has always been critical to developing global travel, increasing scale, choice and access. We have developed our technology in partnership with the travel industry for 30 years.

We combine a deep understanding of how people travel with the ability to design and deliver the most complex, trusted, and critical systems our customers need.

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