Manager, Regional Compliance (Based in São Paulo)

At Edwards Lifesciences, we’re committed to operating with honesty, openness, and fairness. Compliance with the highest levels of integrity is vital to building and maintaining the many trusted relationships that sustain our reputation and credibility. Your dedication to operational excellence will ensure employee business practices meet Edwards’ high ethical standards and continue to enable us to transform patient lives around the world.

• Coordinate compliance business operational support as part of the EMEACLA Compliance Solutions team with specific focus on LATAM activities and regional Training & Communication activities.

• End-to-end compliance management, review and approval of transactions and engagements with HCPs and HCOs across various business activities, including providing consultative advice and support to business stakeholders.

• Provide appropriate guidance to internal stakeholders on compliance processes and procedures; Implement and provide input to simplify processes, systems, and procedures across the region to ensure ongoing assessment and improvement in compliance effectiveness and resource allocation.

• Lead centralized training & communication plan and curriculum for EMEACLA region. Develop communication and training materials such as job aids, interactive digitalized e-learning and other resources for internal stakeholders; update such resources as required; centrally track participation and completion of the compliance training requirements in EMEACLA.

• Conduct data analysis from various systems and platforms to track key metrics; assist global compliance team in performing EMEACLA monitoring activities as required

• Support transparency reporting obligation in timely manner and with adequate quality focused on LATAM Region.

• Provide pragmatic Compliance support to LATAM business stakeholders and Legal & Compliance lead.

• Bachelor’s degree in law, finance, business administration or related field

• 5+ years of experience

• Previous experience in Compliance and/or Legal required

• Excellent knowledge of English and Portuguese; intermediate Spanish communication skills

• Previous experience with LATAM

• Proven expertise in MS Office Suite (e.g., Word, Outlook, Excel, PowerPoint) required; Experience in JDE or SharePoint preferred

• Excellent knowledge of reporting procedures and record keeping

• An analytical mind able to “see” the complexities of procedures and regulations with strict attention to detail

• Proven successful project management skills with extensive knowledge of own area within the organization while contributing to the development of new concepts, techniques, and standards

• Intermediate facilitation and presentation skills

• Experience with digital communication and training methods, including AI usability, as an important plus

• Excellent creative problem analysis and resolution skills with methodical and diligent approach with outstanding planning abilities

• Written and verbal communication skills and interpersonal relationship skills including negotiating and relationship management skills with ability to drive achievement of objectives

• Understanding and knowledge of healthcare regulations (e.g., U.S. federal anti-kickback law, OIG Guidelines for Pharmaceutical Manufacturers, U.S Sentencing Guidelines, AdvaMed Code of Ethics and related regional codes of conduct on interactions with health care professionals, Foreign Corrupt Practices Act, UK Anti-Bribery Act and other related laws, rules, and regulations)

• Understanding and knowledge of Industry Code requirements

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to manage competing priorities in a fast-paced environment

• Represent leadership on sections of projects within a specific area interfacing with project managers and compliance team

• Ability to consult in project setting within specific sections

• Ability to provide leadership to outsourcing partners on a task level

• Ability to apply business acumen in advising business partners on complex challenges

• Ability to interact professionally with all organizational levels and proactively escalate issues to appropriate levels of management in the organization

• Ability to develop and maintain strategic partnerships

• Adhere to all company rules and requirements (e.g., pandemic protocols, Environmental Health & Safety rules) and take adequate control measures in preventing injuries to themselves and others as well as to the protection of environment and prevention of pollution under their span of influence/control

• Works independently without close supervision

• Compares and evaluates possible courses of action after considering various possibilities

• Applies his or her knowledge in following procedures or in determining which procedures to follow or determining whether specified standards are met

• Considers the cause and effect of activities

• Determines or effectively recommends course of action after considering potential risks of alternatives

• May provide guidance to lower and mid-level personnel

• Makes decisions in the face of different alternatives and without formulas or guidelines or with guidelines that are not complete and exhaustive, and which allow room for creativity and judgment

• Direction tends to be high level and focused on end results with means of accomplishment left to incumbent