Manager Insights & Performance (Growth & Revenue)

Company Description

Since launching in Kuwait in 2004, talabat, the leading on-demand food and Q-commerce app for everyday deliveries, has been offering convenience and reliability to its customers. talabat’s local roots run deep, offering a real understanding of the needs of the communities we serve in eight countries across the region.
We harness innovative technology and knowledge to simplify everyday life for our customers, optimize operations for our restaurants and local shops, and provide our riders with reliable earning opportunities daily.
At talabat, we foster an innovative environment where our talabaty employees can strive to create a positive impact across the region through the use of our platform.

Job Description

Role Summary:

This role sits within the Local Shops Regional Insights team. As an Insights & Performance Manager (Growth and Revenue), you will focus on finding opportunities to further grow our Grocery, pharmacy and other retailers partners and how Talabat generates more revenue with them from our different revenue streams.

The role could focus on specific vendors or full verticals

What’s On Your Plate?

• Contribute to the overall success of the business by providing actionable insights and recommendations based on analyzing marketplace performance data

• Identify opportunities for growth & revenue generation from our partners through data deep dives and advance analysis 

• Build/lead execution plans around biggest opportunities in collaboration with the markets and other regional owners

• Utilize advanced analytics techniques (e.g., predictive modeling, segmentation analysis) to forecast future performance and support business planning.

• Create comprehensive reports and dashboards that visualize key metrics, trends, and actionable insights for stakeholders.

• Collaborate with different teams (Vendor experience, Customer experience, Pricing, etc.) to ensure effective and successful workstreams are getting implemented

What Did We Order?

• Bachelor’s degree in Statistics, Business Analytics, Engineering, or a related field; Master’s degree preferred.

• 6-8 years of experience working with exposure to data analytics role as well as exposure to commercial topics, experience in e-commerce company or market insights companies is a plus

• Very strong analytical skills: Ability to interpret complex data sets and draw out conclusion

• Strong communications skills: Ability to communicate insights effectively to both technical and non-technical audiences.

• Proficiency in using analytical tools: Excel and google sheet modeling, data visualization software

• Stakeholder management: Ability to work cross-functionally, ability to deal with senior stakeholders

• Project management skills: Ability to manage multiple priorities in a fast-paced environment, ability to drive prioritization when required

• Ideally, some FMGC and/or eCommerce experience on the commercial side

• Good business acumen and ability to prioritize