Manager, Commissions

At T-Mobile, we invest in YOU!  Our Total Rewards Package ensures that employees get the same big love we give our customers.  All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees!

*This position is required to work on site at our Overland Park, KS office at least 3 days a week. It is not available for remote opportunity.*
Job Overview
The Manager, Commissions is part of the Commissions group reporting within the Magenta Service Center. This position is responsible for the Operations and Analysis of Sales/Care Incentive Compensation. The Manager leads a team consisting of Sr Analysts and Analysts responsible for the support of our Sales/Care Teams as well as the Compensation Design Team responsible for driving changes that are fiscally responsible and effective in driving sales as well as customer experience. The Manager works daily with Sales Executives providing leadership, guidance, insight, and innovative problem-solving recommendations/presentations.

Job Responsibilities:

• Responsible for ensuring operational excellence and successful adherence of departmental service level agreements
• Align executive strategic direction to tactical implementation
• Drive process improvements within commissions and other sales operations processes
• Work daily with Sales/Care Management, Finance, and peer Operations teams to provide leadership, guidance, insight, and innovative problem-solving recommendations/presentations.
• Administer and seek automation of commission functions
• Responsible for achieving service quality results, as well as being proactive regarding upcoming issues or concerns
• Act as a process liaison for multiple Compensation Policy and Processes and working with other teams to ensure operations are being covered accordingly

Education and Work Experience:

• High School Diploma/GED (Required)
• 2-4 years Experience in managing an Operational group. (Preferred)
• 2-4 years Work experience in Finance, Accounting, Forecasting, or Budgeting, Sales Compensation experience. (Preferred)

Knowledge, Skills and Abilities:

• Microsoft Office (Required)
• Communication (Required)
• Presentations (Required)
• Organization (Required)
• Team Management (Required)
• Finance (Preferred)
• Accounting (Preferred)
• Budgeting (Preferred)
• Sales compensation (Preferred)
• Forecasting

• At least 18 years of age
• Legally authorized to work in the United States

Travel:
Travel Required (Yes/No): Yes
DOT Regulated:
DOT Regulated Position (Yes/No): No
Safety Sensitive Position (Yes/No): No
 

Overland Park, KS Base Compensation Range: $99,800 - $135,000

Base Pay Range: $91,600 - $165,300

Corporate Bonus Target: 15%

The pay range above is the general base pay range for a successful candidate in the role. The successful candidate’s actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance. To find the pay range for this role based on hiring location, https://paylookup.t-mobile.com/paylookup?reqID=REQ348704¶dox=1

At T-Mobile, our benefits exemplify the spirit of One Team, Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance. We don't stop there - eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs! To learn about T-Mobile’s amazing benefits, check out www.t-mobilebenefits.com.

Never stop growing!
As part of the T-Mobile team, you know the Un-carrier doesn’t have a corporate ladder–it’s more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it’s that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you’re living our values while investing in your career growth–and we applaud it. You’re unstoppable!
T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.
Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing [email protected] or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.