Management Supervisor

ROLE:

• Build and own relationships with key clients, internal teams and external partners, including strong collaboration with our Media and agency partners.
• Be a proactive and confident leader who is capable of running projects independently and takes pride and ownership in their work.
• Be the ultimate dot connector and over-communicator, managing up, down and across departments to ensure all are in lock step.
• Flawlessly manage the day-to-day running of the account in order to ensure the delivery of great, effective work. This includes stewardship and identification of opportunities for optimization of our working process.
• Be responsible for delivering against the direction set by the Managing Director, Group Account Director and Account Director.
• Acquire in-depth knowledge of the client’s business: structure, objectives, obstacles, competitive, industry trends, etc.
• Stay up-to-date and maintain close oversight over day-to-day deliverables in order to ensure that the execution of all creative solutions are met on time and on budget.
• Oversee and mentor the team.

RESPONSIBILITIES:

• Assist Managing Director, Group Account Director and Account Director in ensuring that campaign ideas are integrated across all facets of client’s marketing.
• Develop a meaningful relationship with clients and become their patient, trusted go-to person.
• Ongoing pursuit of opportunities to add value including ways to continuously improve processes and communication with internal teams and client.
• Oversee production of all projects, independently and confidently.
• Partner with Strategic Planning on creative brief development.
• Work with project management to develop project schedules and budgets.
• Support in the creative development process; be comfortable running projects independently.
• Help creative teams by providing any insight they need to successfully develop work throughout the entire process.
• Serve as the agency-of-record lead by partnering closely with external media and agency partners on the status of all projects. Ensure that everything we do is collectively working together efficiently and for the good of the client.
• Partner with and/or oversee the team on: Maintenance of weekly client status reports and meetings; Management of client budget and billing; Tracking of all talent management, in partnership with D&G Business Affairs team; Development of presentation materials, including proofreading; Writing and distributing contact reports for all meetings; Being a center of excellence for the team at all times. Stay current on best practices across all channels that we oversee including social media.
• Ensure that all creative – concepts, designs, logos, taglines, etc. – are run internally through D&G Business Affairs, prior to being presented to Client.
• Manage the Client’s compliance and legal requirements.

QUALIFICATIONS:

• 7+ years of agency experience at a creatively driven agency
• Must have strong 360 experience including social production experience.
• Strong, entrepreneurial spirit and drive. Unflappable in the face of challenging, high stakes situations. 
• Excellent communication and interpersonal skills to foster optimal relationships
• Proactive, strong problem-solving skills, detail oriented
• Bachelor’s degree (or equivalent) preferred