Role Purpose:
This role is the bridge between our digital control teams and the operation team. Candidate will be on the ground, ensuring that what happens on the warehouse floor and loading docks perfectly matches what is happening inside our Transportation Management and Fleet Management systems.
Key Responsibilities:
1. On-the-Ground Operations
Physically meet drivers, dispatchers, and AVL technicians at the site.
Verify actual deployment against the Transportation Management and Fleet Management systems data before clearing them for loading/unloading.
Dock Flow Coordination: Work side-by-side with the warehouse team to ensure the right trucks are physically loaded in the exact sequence optimized by the TMS.
Systems Management & Data Integrity
Order Lifecycle Monitoring: Track orders in the TMS from the moment they are placed, ensuring they transition smoothly into the TMS for transport planning.
System Exception Handling: Monitor dashboards for digital bottlenecks (e.g., failed API syncs, stuck orders, or routing errors) and troubleshoot them immediately to prevent delivery delays.
Digital Dispatching: Use the TMS & FMS to assign carriers, dispatch drivers, and log real-time delivery milestones.
Data Extraction & Reporting: Pull raw operational data from all three systems to create weekly reports on key metrics like on-time delivery rates, driver utilization, and freight costs.
Requirements
Ideal Candidate Profile & Skills
Education: Fresh graduate with a degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or a related field.
learn new software instantly. High proficiency in Excel/Google Sheets (VLOOKUPs, Pivot Tables) is required.
Skills Required
- Degree in Supply Chain Management, Logistics, Industrial Engineering, Business Analytics, or related field
- High proficiency in Excel/Google Sheets (VLOOKUPs, Pivot Tables)
- Ability to learn new software quickly
- Willingness to work on-site and interact with drivers, dispatchers, and warehouse staff
What We Do
Al Watania Information Systems (Wisys) was founded in 1999 to specialize in information systems and business solutions using cutting-edge technologies. The company focuses on SAP systems like SAP Business One, SuccessFactors, and S/4HANA, catering to large, medium, and small businesses. Our vision: "To be the best choice for our partners in providing information systems services and business solutions." Our mission: "To provide information systems services and business solutions based on best practices in a work environment that fosters creativity." Our objectives: As a Saudi company, Wisys plays a key role in achieving the Kingdom's Vision 2030. Key objectives include: Implementing SAP ERP systems. Adhering to global standards. Improving client work procedures. Achieving client satisfaction by aligning systems with business goals. Providing a positive work environment for employees.
