Astucemedia is a global leader in innovative creative and software solutions for real-time data visualization on live TV, studios, museums, immersive experiences, and sports venues. Our software and services enhance augmented reality graphics, virtual sets, video walls, interactive apps, and on-screen overlays across television and digital platforms.
We’re a team of passionate trailblazers who thrive on creativity, collaboration, and cutting-edge technology—and we’re looking for someone who’s just as excited to shape the future with us.
With our proprietary Data Platform software and plugins for real-time graphics engines by Vizrt, Unreal, and Unity, Astucemedia stands at the forefront of data-driven graphics for finance, sports, and elections. Our esteemed clients include ABC News/Disney, NBC Universal, Fox Sports, CBS Sports, beIN Sports, NFL Network, BNN Bloomberg, Yahoo Finance, CBC, Radio-Canada, Sky News Arabia, Al Arabiya, Dubai TV, The Media Majlis Museum in Qatar, and Times Square.
Job DescriptionOwn L2 escalations; reproduce/isolate/fix issues across services, APIs, data pipelines.
Investigate ingest/ETL failures, schema drift, throttling; run safe replays/backfills.
Analyze logs/traces/DB metrics; apply targeted config changes/workarounds.
Support releases (staging checks, smoke tests, rollbacks).
Write/update runbooks & KBs; tune alerts/dashboards; contribute to RCAs.
Communicate clearly with customers; join bridge calls when needed.
3–5 years L2/SRE/DevOps for enterprise SaaS or real-time systems.
Strong debugging (APIs/logs/traces/DB); solid OS/network basics.
SQL fluency; comfort with queues/schedulers and reading .NET stacks.
Clear written/spoken customer comms.
Nice to have : Broadcast/newsroom experience; scripting (PowerShell/Python/Bash); AWS Associate
Environment / Tech Stack:
Languages & Frameworks: C#/.NET (ServiceStack), REST APIs
Databases & Storage: MongoDB, SQL Server, Redis, RDS/DocumentDB, S3
Messaging & Queues: RabbitMQ
Cloud & Infrastructure: AWS (EC2, ECS, EKS), Linux, Windows
Monitoring & Observability: CloudWatch, Grafana, Prometheus
Collaboration & Tools: Jira, Confluence, GitHub, Postman, cURL
Benefits
Comprehensive Group Insurance – including medical, dental, and online telemedicine support via Dialogue
RRSP Matching Program – plan for your financial future with company contributions
Wellness Allowance – support for personal well-being (gym, sports, mental health, etc.)
Team Activities & Events – regular social and team-building opportunities
Office in Montreal’s Old Port – a vibrant and inspiring workspace in the heart of downtown
Top Skills
What We Do
Specialize in real-time data visualization through augmented reality and immersive experiences for broadcast, museums, music performance, sport venues and digital platforms. Strong expertise in finance, sport, news and elections. Provides graphic services including conceptual design and branding for different media formats such as touch screen, augmented reality, virtual set, videowall, giant indoor/outdoor screens. Real-time data and graphic integration within various graphics platform such as Vizrt, Unreal, Unity, Ventuz, Avid/Maestro, XPression and others. Astucemedia's Data Platform Software: • Finance/Stock Market: Bloomberg B-PIPE, Refinitiv • Sport: Stats Perform & Sportradar data for: -Football/Soccer -American Football & College Football -Basketball & College Basketball -Baseball -MotorSports -Ice Hockey -Golf -Tennis • Weather • Elections (AP & Thomson Reuters) • Social Media and News Provided services and products for various customers: ABC News, Fox Sports, NFL Network, BNN/Bloomberg Canada, Yahoo Finance, beIN Sports, NBC, MSNBC, CNBC, CNN, CBS, CBS Sports, ESPN, CBC&SRC,Global News, Montreal Canadian, AlJazeera, Sky News Arabia, AlArabia, Saudi TV/Al Ekhbariya, STV1, STV2, BahrainTV, KuwaitTV, Bloomberg TV, Thomson Reuters/TRT World, Panasonic, TF1, RTS ,MTV3, NDTV, The Media Majlis Museum at Northwestern University of Qatar, Montreal Symphony Orchestra and more Support for: Vizrt, Ventuz, Ross Xpression, Avid/Maestro, Unity, Unreal
