Overview
This position will be responsible for managing day-to-day operations in the Servicing Litigation Department. The associate will be the first level of management responsible for supervising the activities of 2-10 employees. They will manage key metrics related to servicing litigation, which includes but may not be limited to the following teams: Contested Matters, Title Matters, Mediation and/or Appearance work i.e. Court appearances; department performance, implementation of department strategies/procedures, and respond to inquiries related to customers/vendors/investors/regulatory agencies. This position will interface with other divisions in servicing to ensure upstream/downstream processes are appropriate.
Job Description

• Supports the servicing of mortgage loans
• Supervise day to day activities of a team of 2-10 Litigation Servicing associates
• Coaching/Counseling of Litigation specialists
• Audit of functions directly related to contested matters, title curative, mediation performance and/or appearances; timelines and stages in order to drive timeline performance and quality measures while maintaining/securing company reputation.
• Support of business leaders to identify/support processes at the operational level
• Reporting of key metrics associated with employee and department metrics
• Travel/Appear as needed in Court-related matters to support operational success
• Perform other related duties as required and assigned
• Demonstrate behaviors which are aligned with the organization's desired culture and values

Ideal Candidate will have the following:

• Has an in-depth understanding of state by state foreclosure rules, title curative options, mediation experience/exposure, and ability to make appearances as necessary in Court-related matters.
• Possesses exceptional judgment and communication skills
• Familiar with state foreclosure guidelines
• Understands GSE/insurer servicing guidelines
• Must be highly proficient in Excel and Word
• Must be a team player with strong attention to detail and able to work independently
• Proven track record at delivering timely and accurate information in a fast-paced environment
• Excellent critical thinking, problem solving, mathematical skills and sound judgment
• Financial Services and, if possible, mortgage industry experience preferred
• Strong business acumen and ability to interface with executive management

Years of Experience:
5Education:
Bachelor's Degree