Instacart
Instacart is the leading grocery technology company in North America

Policy Campaigns Manager

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We're transforming the grocery industry

Instacart is the North American leader in online grocery and one of the fastest-growing companies in e-commerce. Since 2012, we’ve been working towards creating a world where everyone has access to the food they love and more time to enjoy it together. 

Groceries delivered to your door in as little as an hour. It seems simple, right? Well, it’s more complex than that. From re-routing deliveries during snowstorms, to connecting customers with coupons and deals for their favorite brands, to updating over half a billion grocery data lines every night...our efforts bring Instacart closer to being the operating system for the grocery industry.

Solving these problems is what helps our customers get back time in their day, so they can do more of what they love.

Introducing Our Hybrid Working Model

As the future of work evolves, so do we. We have a hybrid model where our roles are open to in-office, flex, or remote work.  Learn more about our flexible approach to where we work.


OVERVIEW

Instacart’s Policy & Government Affairs department advocates for public policy outcomes that support the long-term growth of our business. We build trust with government policymakers, helping them understand our business and its positive impact on their communities. We help to shape complex, cutting-edge public policy debates that will define the future of work and e-commerce. We engage a diverse coalition of stakeholders and communities to build effective advocacy campaigns that advance our public policy goals. We help the company see around corners to anticipate and adjust to rapidly evolving political and regulatory landscapes.

The Policy Campaigns Manager will be responsible for developing and executing playbooks for winning advocacy campaigns in priority markets.  The Manager will leverage paid media, public opinion research, grassroots organizing, stakeholder engagement, earned media, digital organizing and other public engagement strategies to support proactive and reactive policy goals within and across markets. 

This position will be located in San Francisco, CA, Washington, DC or New York, NY and reports to the Senior Manager of Policy Campaigns.

ABOUT THE JOB

  • Work collaboratively with the government affairs, community affairs, and communications teams to develop a cohesive advocacy strategy that moves the needle on policy issues critical to Instacart’s future success
  • Serve as a campaign strategist with strong political instincts, who can provide expert advice on what advocacy tactics to use under a variety of circumstances
  • Oversee the implementation of our campaign playbooks, working with vendors, consultants and coalition partners to ensure everyone is doing their part to achieve a win
  • Assist in developing multi-channel, paid communications plans (digital, mail, television, etc) that are strategic, target specific audiences, and are based on insights from public opinion research.
  • Assist in managing our public opinion strategies, in partnership with outside vendors, so that our campaigns are investing in research instruments that result in stronger advocacy 
  • Tailor research-tested campaign messaging and talking points for external audiences 
  • Create regular and purposeful reports on the progress and performance of campaign investments in priority markets 

ABOUT YOU

  • 5+ years of electoral or legislative advocacy campaign experience with a track record of success and a strong background in paid media planning and public opinion research
  • First-hand knowledge of public opinion instruments–both quantitative and qualitative– and an ability to guide a strategic conversation around the research questions that need to be answered
  • Familiarity with paid media strategy and the metrics that measure our reach and impact with target audiences
  • Deep respect for and familiarity with grassroots and grasstops organizing tactics, including a demonstrated ability to work collaboratively with an organizing team
  • Excellent writing skills and a demonstrated ability to adapt wonky and complex policy language for external audiences.
  • Team player with the ability to exercise good judgment in a rapidly changing policy environment. 
  • Interest in the policy issues facing our industry. 
  • Bonus points for previous political strategy consulting experience or if you’ve served as a campaign manager for an electoral campaign
  • Extra bonus points for some experience in data analytics, economics or a related quantitative role
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What are Instacart Perks + Benefits

Instacart Benefits Overview

Health & Wellbeing
At Instacart we offer generous employer contributions to healthcare for comprehensive medical, dental, vision and mental health. From flu-shot clinics to “take what you need” time off, we provide a holistic approach to supporting our employees' physical and emotional well being.

Family
We believe in supporting every parent within the Instacart family. Paid parental leave, flexible schedules, a grocery credit, and sweet baby swag are offered to new parents. We aim to support parents returning to work with on-site Mother’s Rooms, our Parents @ ERG, and events like Bring Your Child to Work Day.

Food
We donut take food (or food puns) lightly at here Instacart. From giving all employees a free Instacart Express membership to celebrating milestones and cultural heritage months with food, to hosting a monthly AMA with our CEO called "the Scoop" (featuring scoops of ice cream), food is baked into our daily lives.

Culture
Volunteer in local community
Our social impact program, Instacart Serves, aims to nourish our communities by helping to remove barriers to food access and enrich the lives of our communities through an annual volunteer week.
Partners with nonprofits
Instacart is committed to supporting the communities we serve and we are proud to team up with our giving partner Feeding America to combat food insecurity.
OKR operational model
Open office floor plan
Flexible work schedule
As a company, we’ve adopted a set of guidelines for managers to help accommodate caregivers on their teams including offering flexible schedules and extra time blocks throughout the day.
Diversity
Mandated unconscious bias training
We require all Instacart employees to complete a mandatory unconscious bias training. Our employee resource groups have also partnered together to launch a diversity and training program.
Diversity employee resource groups
At Instacart, we have five active Employee Resource Groups (ERGs): Nightshades (our Black ERG), Rainbow Carrots (our LGBTQ+ ERG), Saźon (our Latinx ERG), Parents@, and Women@.
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Wellness programs
Team workouts
Mental health benefits
Financial & Retirement
401(K)
Company equity
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
We offer 12 weeks of paid parental leave for employees who become parents (through birth, adoption, or foster care) to support them and their families as they take on their new role as a parent.
Family medical leave
Adoption Assistance
We provide Family Planning benefits for all types of families, including but not limited to fertility planning, surrogacy support, adoption services, care navigation, and reproductive technology.
Company sponsored family events
We partner with our Parents@ community to host virtual events and programming for families such as cooking classes, arts and craft kits delivered, and magic shows over Zoom.
Vacation & Time Off Benefits
Unlimited vacation policy
Paid holidays
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Free snacks and drinks
Company-sponsored happy hours
Relocation assistance
Home-office stipend for remote employees
We have a $600 stipend for outfitting your home office, as well as monthly phone & internet reimbursement.
Professional Development Benefits
Job training & conferences
We offer free Udemy subscriptions for every employee to allow them to develop new skills and foster existing ones by enrolling in a wide array of courses. We also have a dedicated L&D Team.
Tuition reimbursement
Lunch and learns
Promote from within
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

Our programming and benefits are constantly evolving to meet the needs of our growing team. We introduce new benefits each year, and add new programs to celebrate cultural heritage, give back to the community, and celebrate our teams.

Our Instacart Serves social impact program is one of the most active across the company. We aim to nourish our communities by helping to remove barriers to food access and enriching the lives of our communities through an annual volunteer week of service, grocery donations, disaster relief, and giving campaigns.

The Instacart Serves program focuses support across 3 main areas:

- Food Insecurity: The majority of our philanthropic support is dedicated to helping to remove barriers to food access and hunger relief with our primary giving partner, Feeding America. We recognize that food insecurity disproportionately affects diverse communities and we also work to raise awareness for this growing inequity.

- Supporting Traditionally Marginalized Communities: We are committed to standing up for injustice and equity, supporting organizations that challenge economic justice, and uplifting traditionally marginalized communities.

- Disaster Relief: In the event of natural disasters which severely impact the communities we serve, we provide disaster relief through financial or grocery donations to centers and organizations supporting evacuees and first responders.

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