General Clerk II (Litigation)

| Dallas-Fort Worth, TX | Hybrid
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Job Summary
CNA is one of the largest Commercial insurance companies in the country, headquartered in Chicago with offices across the USA. Globally CNA has over 6,000 employees worldwide and the ability to underwrite and offer our products in over 200 countries.
CNA offers competitive salaries and annual bonuses, paid time off (minimum of 20 vacation days, 8 sick days and 10 paid company holidays for full-time employees), a comprehensive benefits package including medical/dental/vision insurance and an industry leading 401K plan with a generous automatic company contribution as well as additional matching opportunities on employee contributions.
Under supervision, the General Clerk II will support CNA legal professionals and perform administrative tasks for multiple Litigation Counsel offices. Duties may include data entry, scanning, naming and distributing time sensitive legal documents, compiling reports, calendaring, scheduling, file opening and closing, and other administrative tasks.
Essential Duties & Responsibilities
Performs a combination of duties in accordance with departmental guidelines:

  • Accountable for identifying and processing time sensitive mail, faxes and other documents (electronic and hard copy) utilizing standard office equipment and software programs.
  • Maintains files and records of documents processed.
  • Collaborates with supported business to prepare and compiles reports within prescribed guidelines gathering data from a variety of sources.
  • Remains externally focused when interfacing with customers, suppliers or company employees outside the immediate work area on a regular basis to provide or exchange information.
  • Provides coverage to our Litigation Counsel offices throughout the country.
  • Other General Clerk duties may be assigned, e.g., ad hoc reports, pro forma motions, file opening/file closing, merging /filing legal documents, scheduling etc.


Reporting Relationship
Typically Supervisor or Manager
Skills Knowledge and Abilities
1. Excellent computer skills. Prior experience with computer databases, Adobe Pro, Office 365 , and other business related software.
2. Good written and verbal communication skills including professional phone etiquette.
3. Good interpersonal skills and ability to collaborate.
4. Good organizational skills and the ability to prioritize multiple tasks and act upon with a sense of urgency, based on business need.
Education and Experience
1. High School Diploma GED or equivalent experience and some additional training after high school.
2. Typically a minimum three years general clerical experience in an office environment.
3. Prior legal experience and knowledge of legal terminology is a plus.
4. Prior experience in a paperless environment is a plus.
*LI-MR1

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An Insider's view of CNA

How would you describe the company’s work-life balance?

Work-life balance has always been a priority for me. It always will be. CNA’s hybrid working model allows me to not only maximize collaboration with my peers but also take advantage of increased flexibility by combining remote and in-office work. I’m empowered to take control of my schedule based on what works best for me and my team.

Alison Massey

Agile Scrum Master Consultant

How do you collaborate with other teams in the company?

On the Security Advisory team, collaboration is key to what we do. We sit at a unique intersection of security goals and business objectives. By working across nearly every IT team at CNA, we balance the need for maintaining secure initiatives and keeping projects on track. It’s our job to find the best, secure path to ‘Yes’ for business requests.

Zach Jones

Director, Security Advisory

How has your career grown since starting at the company?

I joined CNA as a contractor and became a full-time employee after an eight-year contractor journey. I’m passionate about solving technical challenges and CNA allows me to foster that passion. Every day, I learn about emerging technologies. I’m empowered to develop, grow, and create a career that works for me and my lifestyle.

SenthilKumar Asokan

Applications Engineer Senior Specialist

How do your team's ideas influence the company's direction?

Enterprise Architecture creates foundations for IT expectations across CNA. I’m on a team that builds reusable IT assets, communicates best practices, and decides standards for tooling, and more. I influence CNA outside of my role, too, specifically through CNA’s Employee Resource Groups. I’m empowered to influence both IT and our culture of inclus

Lisa Smith

Architecture Senior Specialist

What does career growth look like on your team?

Career growth can take on many different forms at CNA, and that’s because there are always opportunities to acquire transferrable skills. On my team specifically, we’re encouraged to identify and work toward development opportunities that matter to us. We’re empowered to make a difference while advancing our careers.

Josie Lee

Director, HR Business Partner

What are CNA Perks + Benefits

CNA Benefits Overview

One of the many advantages of working at CNA is the benefits program we offer you and your eligible dependents,
beginning on the first day of your employment. The program features a variety of plans that provide health care
benefits, well-being, disability and survivor protection, and 401(k) savings, among others. Below are highlights
of the offerings.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Dedicated diversity and inclusion staff
Diversity employee resource groups
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Employee stock purchase plan
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Generous parental leave
Family medical leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Some meals provided
Relocation assistance
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Online course subscriptions available
Paid industry certifications

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