Corporate Counsel/Senior Corporate Counsel (DOE) at Uniphore

| San Francisco, CA
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Uniphore is the global leader in Conversational Service Automation. The Company’s vision is to disrupt an outdated customer service model by bridging the gap between human and machine using voice, AI and automation to ensure that every voice, on every call, is truly heard. Uniphore enables businesses globally to deliver transformational customer service by providing an automation platform where digital agents take over transactional conversations from humans, coach agents during calls, and accurately predict language, emotion and intent. All in real-time. With Conversational Service Automation, enterprises can now engage their customers to effectively build loyalty, improve customer experience and realize operational efficiencies.

Uniphore is growing! We recently raised a $150M Series D round and were recognized by Frost & Sullivan as the innovation leader in conversational automation. Put simply, Uniphore is leading the charge in the conversational service automation industry and is looking for smart, driven, and ambitious people to shepherd the company through this next phase of growth.

We are looking for an outstanding Corporate Counsel/Senior Corporate Counsel (DOE) to join Uniphore’s dynamic and collaborative legal team. This is an opportunity to join a team which is still small enough for you to make an impact on Day 1, with significant growth potential ahead. The person in this role will be a key hire for Uniphore and have the ability to make a significant impact on the business and to gain exposure to all aspects of the in-house work performed by the legal team. If you are resourceful, driven, and mature, with a keen ability to drive consensus across different teams, we want to hear from you!

This role will report directly to Uniphore’s General Counsel

Primary Responsibilities:

  • Review, draft, and negotiate a wide range of agreements related to Uniphore’s business, including customer, vendor, reseller, and strategic partner agreements.
  • Manage Uniphore’s international expansion efforts, including compliance requirements of all overseas subsidiaries.
  • Partner with our CISO to manage and maintain the Company’s privacy program. 
  • Collaborate with the People Team on employment law matters for our global and distributed organization, including the preparation and review of employment policies and employment agreements. 
  • Assist with corporate governance, capitalization management, IP strategy, mergers and acquisitions, and other matters under the purview of the General Counsel.
  • Counsel internal clients on legal issues that arise in the course of Uniphore’s business, including the ability to influence and drive consensus across different departments.
  • Advise and partner with the General Counsel on issues novel to Uniphore’s business, with the ability to research, provide recommendations based on such research, and drive issues to conclusion. 

Required Experience:

  •  3+ years of relevant experience in a law firm or in-house legal team working on corporate governance, equity matters, M&A and/or other strategic transactional matters.
  •  J.D. from an accredited law school.
  • Active admission to the California State Bar.
  • Ability and desire to do hands-on legal work while relying on outside counsel judiciously rather than routinely.
  • Team player with exceptional people skills who has the demonstrated ability to collaborate and build strong relationships at all levels of an organization.
  •  Pragmatic, business focus with an understanding of business goals, and the ability to creatively manage risk.
  • Strong attention to detail with the ability to handle sensitive and confidential information at the highest level.
  •  Ability to work under pressure, while prioritizing workload and managing risk in a fast-moving environment.
  • Outstanding legal and business judgment, capable of making smart decisions in ambiguous situations.
  •  Comfortable working autonomously on matters for which you may not be an expert.
  • Experience working with international teams.

Nice to Have:

  • Experience with employment matters in a fast-growing environment.
  • Working knowledge of stock options, RSUs and other equity vehicles.
  • Experience with technology agreements, particularly B2B SaaS transactions.

Uniphore is an equal opportunity employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, disability, veteran status, and other protected characteristics.
For more information on how Uniphore delivers business value using Conversational Service Automation, please visit

More Information on Uniphore
Uniphore operates in the Artificial Intelligence industry. The company is located in Palo Alto, CA. Uniphore was founded in 2008. It has 465 total employees. It offers perks and benefits such as 401(K). To see all 61 open jobs at Uniphore, click here.
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