Capital One
Hybrid
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Compliance Manager, Advisory

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Center 1 (19052), United States of America, McLean, Virginia

Compliance Manager, Advisory

The Compliance Privacy Manager performs a key risk management role to ensure business lines and corporate initiatives comply with applicable federal and state Privacy laws and regulations. The Compliance Privacy Manager will apply risk, process management, and analytical skills to drive actions in support of privacy risk objectives for the Compliance department and impacted business lines. The Compliance Privacy Manager is responsible for delivering quality results and providing sound compliance advice to business lines as a subject matter expert. A successful Compliance Privacy Manager is a highly motivated, forward thinking self-starter who can work autonomously, is quick to adapt, technologically adept, a problem solver, and an adaptive learner. 

Responsibilities:

  • Closely follow emerging privacy trends across the country, including the development of new privacy laws. Identify trends in data and advise on identified current and emerging privacy risks

  • Maintain subject matter expertise of applicable privacy laws and regulations such as FCRA, FACTA, TCPA, TSR, CAN-SPAM, GLBA, PIPEDA, UK DPA, FFIEC guidance, CCPA, CA SB1

  • Provide effective challenge and guidance on privacy risks and support business lines through various interactions and forum engagements;

  • Advise business lines on application of privacy requirements, development of controls and monitoring, remediation/corrective action of compliance breakdowns, and changes in law or regulation;

  • Support and as necessary participate in evaluation of business line initiatives and processes from a privacy risk perspective;

  • Assist business lines in developing and maintaining the Compliance Management Program (i.e. how to monitor, report, and train);

  • Actively participate on complex projects by providing guidance, advice, and effective challenge

  • Active involvement with privacy compliance testing and third party compliance

  • Review privacy-related complaints generated from business lines and provide guidance on remediation; escalate and facilitate with subject matter experts, when necessary;

  • Evaluate Internal Audit, Regulatory Exam, and self-identified privacy issues and events for compliance impacts;

  • Assist in capturing, maintaining, and analyzing compliance data, interpreting it to ensure consistency and adequate Compliance Risk Management; and

  • Participate in reporting activities used by Senior Leadership.

  • Travel to various Capital One locations as necessary

The ideal candidate will possess:

  • Clear results orientation and focus on achieving both short and long term goals;

  • A proven track record of supporting and working across business lines and functions and with a senior management team;

  • Ability to navigate “white space” or ambiguous situations to drive and execute an agenda in a fluid environment;

  • Solid teamwork skills; ability to build and leverage the capabilities of a high-performing team;

  • Highly developed interpersonal, presentation, and communications skills (written and oral) coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal, and negotiation skills;

  • Strong judgment, influencing skills, integrity, and discretion in handling highly sensitive issues;

  • Ability to effectively challenge first line of defense risk taking, risk assessments, and risk mitigation efforts;

  • Successful track record of thriving in both a highly regulated industry and a fast paced, entrepreneurial, and dynamic environment;

  • Strong project management, process management, and organizational skills;

  • A collaborative, energetic, solution-oriented, and innovative leadership style;

  • Ability to balance operating independently with appropriate escalation and interaction with senior leadership;

  • Willingness to work as a team player and interact with associates across functions, departments, and job levels, both inside and outside the Compliance Department; and

  • Understanding of key regulatory and audit requirements and three lines of defense risk management framework.

Basic Qualifications:

  • Bachelor’s Degree or Military experience

  • At least 3 years of experience in compliance, or at least 3 years of experience in legal, risk management or audit

Preferred Qualifications:

  • Master’s or Juris Doctor Degree

  • 6 years of experience in Privacy compliance, or 6 years of experience in legal, or 6 years of experience in audit

  • CIPP (Certified International Privacy Professional) certification, or CRCM (Certified Regulatory Compliance Manager) certification, or ACAMS (Association of Certified Anti-Money Laundering Specialists) certification, or CISSP (certified information systems security professional), or CISM (certified information security manager)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position. 

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at [email protected]. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to [email protected]

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

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What are Capital One Perks + Benefits

Capital One Benefits Overview

At Capital One, we're committed to ensuring you and your family feel supported and cared for, and we know that your benefits play a large role in that support. Our goal is to provide a comprehensive and competitive set of benefits that offer the flexibility and choice to meet the diverse needs of all associates. We want each of you to Be Well physically, emotionally, and financially.

Culture
Volunteer in local community
Volunteer projects are encouraged and supported by Capital One through both traditional monetary contributions and flexibility to participate in associate-led initiatives.
Partners with nonprofits
Capital One’s philanthropy program provides grants to organizations that support education, financial literacy and community development, including affordable housing and small business development.
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Flexible work schedule
Remote work program
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity employee resource groups
Business Resource Groups (BRGs) play an important role in attracting world-class talent, developing tomorrow’s leaders, engaging and retaining our diverse workforce and enhancing our workplace.
Hiring practices that promote diversity
Our professional recruiting teams focus on attracting underrepresented talent for our key business roles, including analyst, product, and tech roles across varied tactics and connection points.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Capital One offers two flexible spending accounts (FSAs) – a Health Care FSA and Dependent Care FSA – administered by Anthem.
Disability insurance
Capital One automatically provides full-time associates with Short-Term Disability and Basic Long-Term Disability coverage at no cost. You have the option to purchase Supplemental Long-Term Disability
Dental insurance
Capital One offers coverage through Delta Dental to help you maintain your smile through regular preventive care and treatment for any dental problems that may arise.
Vision insurance
To help you keep life in focus, vision coverage through Anthem Blue View Vision provides benefits for eye exams and vision correction treatment.
Health insurance
Our medical plans provide comprehensive and affordable coverage for a range of health care services and are designed with the ability to be flexible and choose which benefits work for your needs.
Life insurance
We provide full-time and eligible part-time associates with Basic Life, and Accidental Death and Personal Loss (AD&PL) Insurance at no cost.
Wellness programs
Mental health benefits
Capital One's Employee Assistance Program provides a robust set of services including telephonic, virtual and/or face-to-face counseling, legal and financial assistance, ID theft recovery, and more.
Financial & Retirement
401(K)
Through automatic payroll deductions, you may contribute up to 50% of your Annual Benefits Salary (base salary, shift differential, bonuses, commission, incentives and overtime) to your account.
401(K) matching
Capital One will match 100% of the first 3% of Annual Benefits Salary that you contribute, plus 50% of the next 3% of Annual Benefits Salary that you contribute.
Employee stock purchase plan
You can elect to contribute between 1% and 15% of your base salary** to the ASPP and receive a partial match on your contributions from Capital One. **Includes standard pay and any commissions
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
The Bright Horizons Care Advantage Program provides alternative child and adult care options during a lapse or breakdown in normal care arrangements.
Generous parental leave
Flexible parental leave options are available to full-time associates at the time of their child’s birth or arrival in their home.
Family medical leave
Adoption Assistance
The Adoption Reimbursement program provides financial support to full-time associates who are building their families through adoption.
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Some meals provided
Company-sponsored happy hours
Onsite office parking
Recreational clubs
Relocation assistance
Fitness stipend
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours
Online course subscriptions available
Customized development tracks
Paid industry certifications

Additional Perks + Benefits

Capital One’s perks and benefits are progressive and industry leading. We have always believed in the importance of providing comprehensive and expansive benefits to complement and contribute to our associates’ total compensation package. For example, we were one of the first major companies to offer same-sex marriage benefits back in 1997 and we have since continued to build our benefits portfolio to include a host of other LGBTQ+ friendly offerings, from fertility coverage to reimbursements for associates who chose to build their families through adoption and surrogacy, to domestic partner benefits and health coverage for gender reassignment. In addition, Capital One’s campuses offer fitness facilities, cafés and, at certain locations, onsite health services for associates and their families. Our benefits package is unique as it provides flexibility for you to determine your path to health, wealth and life support.

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