Position Summary: Learning & Development individuals of Higginbotham should possess an extraordinary personality that represents our company and department to the inside and outside world. The Learning & Development Specialist will ensure the efficiency and effectiveness of learning programs and will be responsible for organizing and reporting training needs and results.
Essential Tasks:
- Effectively lead and participate in project teams comprised of subject matter experts and stakeholders to determine desired talent development outcomes and alignment opportunities.
- Project manage learning opportunities including scheduling, promoting, and providing results to the stakeholders within the designated timeframe.
- Design, maintain, and deliver learning content and programs within designated timelines including multiple learning delivery methods that accommodate various learning styles to maximize learning impact.
- Create a supportive, motivational, and inspiring learning experience that promotes application to the work environment.
- Coordinate course offerings within requested schedules and make all necessary arrangements for materials, pre-class communications, training room adjustments, technology, onsite representatives, sign in sheets, etc.
- Manage all training software including, but not limited to, confirming all systems are prepared for training, assigning/removing training, troubleshooting any user inquiries, completing reoccurring audits, and providing reports to stakeholders.
- Measure overall training effectiveness, reporting all data statistics to improve employee abilities, identify benchmarks, and strengthen the skill set of the existing workforce.
- Traveling may consist of up to 20 percent of the year.
- Remain current on talent development theories and methodology.
- Assist with any other projects within the responsibility of Learning & Development.
Core Competencies:
- Ability to Analyze and Solve Problems: Skill in recognizing challenges, exploring options, and implementing effective solutions in a timely manner
- Attention to Detail: A strong focus on completing tasks and projects accurately and thoroughly
- Communication Skills: Capable of expressing ideas clearly in both verbal and written forms and engaging with various audiences
- Timely Task Completion: Ability to finish tasks and projects efficiently, managing resources and priorities effectively
- Team Collaboration: Willingness to work together with others, promoting teamwork and supporting shared goals
- Client Focus: Dedication to understanding and addressing the needs of clients and stakeholders to ensure their satisfaction
- Dependability: Acknowledgment of the importance of being present and punctual.
- Creative Thinking: Openness to suggesting new ideas and methods to improve processes and outcome
- Organizational Skills: Capability to prioritize tasks and manage multiple projects simultaneously
- Adaptability: Willingness to adjust to changing situations and priorities, showing resilience in a dynamic work environment
Experience and Education:
- Bachelor’s degree or 2+years of experience in the field or in a related area is preferred.
Licensing and Credentials:
- None
Systems:
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Proficiency in Microsoft Suite, Articulate 360, and familiarity with Learning Management Systems are recommended with the ability to learn new systems quickly and processes quickly.
Physical Requirements:
- Ability to lift 25 pounds
- Repeated use of sight to read documents and computer screens
- Repeated use of hearing and speech to communicate on telephone and in person
- Repetitive hand movements, such as keyboarding, writing, 10-key
- Walking, bending, sitting, reaching and stretching in all directions
Benefits & Compensation:
- Higginbotham offers medical, dental, vision, prescription drug coverage, 401K, equity incentive plan as well as multiple supplemental benefits for physical, emotional, and financial wellbeing.
- Employee Wellness Program
- Company paid holidays, plus PTO
Notice to Recruiters and Staffing Agencies: To protect the interests of all parties, Higginbotham Insurance Agency, Inc., and our partners, will not accept unsolicited potential placements from any source other than directly from the candidate or a vendor partner under MSA with Higginbotham. Please do not contact or send unsolicited potential placements to our team members.
*Applications will be accepted until the position is filled
Equal Opportunity EmployerThis employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Proficient with Microsoft Excel, Word, PowerPoint, and Outlook
- Experience designing, delivering, or coordinating training programs and learning content
- Experience managing training software, assigning/removing training, troubleshooting, and reporting
- Ability to measure training effectiveness and report data to stakeholders
- Ability to travel up to 20% of the year
- Ability to lift 25 pounds and perform repetitive computer/keyboard tasks
- Bachelor's degree or 2+ years of experience in the field or related area
- Proficiency in Microsoft Suite, Articulate 360, and familiarity with Learning Management Systems
- Strong communication, organizational, attention to detail, and teamwork skills
Higginbotham Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Higginbotham and has not been reviewed or approved by Higginbotham.
-
Healthcare Strength — Health coverage is positioned as comprehensive, with extensive insurance options and access to high-quality plans at competitive rates. Employer contributions toward medical premiums and additional coverage options are described as part of the package.
-
Equity Value & Accessibility — Employee ownership is highlighted as a notable component of total rewards, framed as an “owner” model with potential long-term upside. Stock programs, grants, profit units, or similar participation are described as part of compensation for some roles.
-
Leave & Time Off Breadth — Paid time off is repeatedly positioned as a strength, including references to strong PTO and time to support community involvement. A flexible work environment and some hybrid flexibility are also described as part of the overall rewards experience.
Higginbotham Insights
What We Do
We're an employee owned and customer inspired, insurance and financial services broker that's family to our employees, accountable to our clients, teammates to our carriers, and generous to our communities. By using our independence to commit to transparency and demonstrate authenticity, we're a company that leads with values so value leads.
