Lead UX Designer

You could be the one who changes everything for our 28 million members by using technology to improve health outcomes around the world.  As a diversified, national organization, Centene's technology professionals have access to competitive benefits including a fresh perspective on workplace flexibility.
 

Position Purpose: This position demands a partnership and consulting approach & mindset, striking the balance of creative visionary and strategic thinker. Adept at fostering strong relationships with mid-management to senior leaders. The candidate must excel in cross-team collaboration, planning, and strategizing design operations, while maintaining a holistic view of enterprise solutions in a highly matrixed organization. Leads the creation of user flows, wireframes, mock-ups, prototypes and optimizing existing user interface designs for applications. Tests for intuitively and experience, develops technical and business requirements related to user experience, and strives to deliver intuitive and user-centered solutions that enhance user satisfaction by improving the usability and accessibility for the end user of applications.

• Partners with UX Researchers to perform user experience research, interviews, and usability tests to inform design decisions and define user problems
• Shapes effective and efficient interaction designs for complex data-intensive domains that reflect the key requirements of end users, while applying consistent design principles to ensure a seamless user experience across applications
• Creates low to high fidelity wireframes (illustrations) and prototypes which provide visual representation of the products
• Develops concepts and prototypes to help stakeholders envision proposed user experiences
• Communicates conceptual ideas, prototypes, and the specifics of user-centered design process to product, engineering, and key stakeholders
• Collaborates with the broader UX team on the establishment of common design standards and shared UI components for adoption across product lines
• Works directly with Product Managers UX Researchers and Engineers to outline and define end-user needs and balance execution of desired business product requirements
• Partners with business and IT stakeholders to plan, research, and facilitate UX processes, including design thinking / human centered design activities for service and products across digital and non-digital touchpoints
• Work closely with stakeholder teams during design and development phases to ensure project UI goals and deadlines are met
• Works cross-functionally with other designers to ensure quality and consistency of work
• Maintains consistency in visual elements or UI behavior across products
• Maintains and enforces a consistent design standard
• Advocates for usability and interface design
• Mentor and guide designers, fostering collaboration within the design team and across departments
• Comfortable managing/working remotely
• Healthcare experience is beneficial
• Performs other duties as assigned
• Complies with all policies and standards

Education/Experience: A Bachelor's degree in a quantitative or business field (e.g., statistics, mathematics, engineering, computer science).
Requires 5 – 7 years of related experience.
Or equivalent experience acquired through accomplishments of applicable knowledge, duties, scope and skill reflective of the level of this position.
Technical Skills:

One or more of the following skills are desired.

• White boarding/collaboration tool experience, preferably Miro & FigJam
• Experience with Design tools, preferably Figma
• Experience working with Project/Product development tools, preferably Jira, Jira Align and Confluence

Soft Skills:

• Intermediate - Seeks to acquire knowledge in area of specialty
• Intermediate - Ability to identify basic problems and procedural irregularities, collect data, establish facts, and draw valid conclusions
• Intermediate - Ability to work independently
• Intermediate - Demonstrated analytical skills
• Intermediate - Demonstrated project management skills
• Intermediate - Demonstrates a high level of accuracy, even under pressure
• Intermediate - Demonstrates excellent judgment and decision making skills
• Intermediate - Ability to communicate and make recommendations to upper management
• Intermediate - Ability to drive multiple projects to successful completion
• Intermediate - Possesses technical aptitude

Pay Range: $98,900.00 - $183,100.00 per year

Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules.  Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law.  Total compensation may also include additional forms of incentives.

Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.

Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act