Lead Pre-Sales Specialist

Reposted 22 Days Ago
Be an Early Applicant
Singapore, SGP
In-Office
Senior level
Aerospace • Big Data • Fintech • Software • Analytics
The Role
This role involves managing the trial process, coordinating team initiatives, mentoring new team members, and enhancing trial close rates through strong client support and product feedback.
Summary Generated by Built In

FactSet creates flexible, open data and software solutions for over 200,000 investment professionals worldwide, providing instant access to financial data and analytics that investors use to make crucial decisions.  

At FactSet, our values are the foundation of everything we do. They express how we act and operate, serve as a compass in our decision-making, and play a big role in how we treat each other, our clients, and our communities. We believe that the best ideas can come from anyone, anywhere, at any time, and that curiosity is the key to anticipating our clients’ needs and exceeding their expectations.  

About The Role:
The Senior Pre-Sales Specialist is an individual contributor. The function of this role is to follow a standard trial process across opportunities that are filed with the team. They are to work as a partner with institutional sales to help shorten the sales cycle and increase the team success rate. The focus of this role is trial work, trial documentation & trial qualification.
Their knowledge of user workflow and trial process is exceptional. Additionally, this role is expected to focus on team initiatives, with an additional focus on cross team collaboration. They will also serve as a mentor to new team members. This person will work across both existing and new clients across all client types (e.g. sell-side, buy-side, wealth).

What You'll Do:

  • Manage & own the trial process, trial documentation and confirm qualification for all assigned trials. Gain efficiency running trials, shorten trial cycle and fee up bandwidth for sales

  • Coordinate team meetings to focus on fiscal year team initiatives. Impact trial close rate by ensure that we are constantly learning about new products, evaluating wins/losses and practicing our skills

  • Work with principal team members and managers to initiate cross team product initiatives that will impact the trial cycle and user experience. The feedback we can provide to product teams is invaluable. The more feedback we give, the better the product, the easier it is for us to close business

  • Provide top level support to all trial users. Increase trial close rate, show new users the best FactSet has to offer

  • Communicate as necessary with internal sales/specialists as well as externally with clients. Ensures everyone internally is working together efficiently on every opportunity and makes sure that clients are up to date on trial next steps

  • Conduct training & mentoring of new team members

  • Ensure all new team members are comfortable in their new role and have a mentor to partner with on all opportunities—learn trial best practices.

What We're Looking For:

  • 5+ years in a client facing role, preferably at FactSet and at least 3 years as a Pre Sales specialist or comparable role

  • Strong technical skills and deep FactSet product knowledge. Detail oriented and skilled at project management

  • Strong communication and interpersonal skills

  • Leadership qualities—has the desire to mentor and set an example for others

  • Ability to interact effectively with other teams at FactSet

  • Singapore EP sponsorship is available for this role.

Company Overview: 

FactSet (NYSE:FDS | NASDAQ:FDS) helps the financial community to see more, think bigger, and work better. Our digital platform and enterprise solutions deliver financial data, analytics, and open technology to more than 8,200 global clients, including over 200,000 individual users. Clients across the buy-side and sell-side, as well as wealth managers, private equity firms, and corporations, achieve more every day with our comprehensive and connected content, flexible next-generation workflow solutions, and client-centric specialized support. As a member of the S&P 500, we are committed to sustainable growth and have been recognized among the Best Places to Work in 2023 by Glassdoor as a Glassdoor Employees’ Choice Award winner. Learn more at www.factset.com and follow us on X and LinkedIn. 

At FactSet, we celebrate difference of thought, experience, and perspective. Qualified applicants will be considered for employment without regard to characteristics protected by law. 

Skills Required

  • 5+ years in a client facing role
  • 3+ years as a Pre Sales specialist or comparable role
  • Strong technical skills and deep FactSet product knowledge
  • Detail oriented and skilled at project management
  • Strong communication and interpersonal skills
  • Leadership qualities and mentoring ability

Factset Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Factset and has not been reviewed or approved by Factset.

  • Healthcare Strength Healthcare coverage is positioned as comprehensive, spanning medical, dental/vision in some descriptions, and life and disability insurance. Company-wide wellness days and region-specific add-ons (e.g., Vitality PMI, Bupa dental, Health Shield cashback) further reinforce a strong health-and-wellbeing offering.
  • Retirement Support Retirement savings support is consistently included as part of the core package through retirement savings plans. The presence of these programs is framed as a meaningful component of total rewards beyond base salary.
  • Equity Value & Accessibility An employee stock purchase program is highlighted as a standard part of the total rewards package. This provides a pathway to share ownership alongside cash compensation.

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The Company
HQ: Norwalk, CT
10,310 Employees
Year Founded: 1978

What We Do

FactSet creates flexible, open data and software solutions for tens of thousands of investment professionals around the world, providing instant access to financial data and analytics that investors use to make crucial decisions. For 40 years, through market changes and technological progress, our focus has always been to provide exceptional client service. From more than 60 offices in 23 countries, we’re all working together toward the goal of creating value for our clients, and we’re proud that 95% of asset managers who use FactSet continue to use FactSet, year after year. As big as we grow, as far as we reach, and as successful as we become, we stay connected to our clients and to each other.

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