Key Account Manager

Job Description SummaryCustomer facing staff responsible for winning business Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changing work situations. May be responsible for targeted clients, stable regions, and/or small/medium sales territories.
GE HealthCare is a leading global medical technology and digital solutions innovator. Our purpose is to create a world where healthcare has no limits. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities  

Responsible for the management and development of distributor relationships. The objective is to achieve targeted sales and profit objectives from a defined business territory/key customer group, in accordance with the Country/Regional Business Plan. Develop and implement a sales plan for assigned channel/distributor, aimed at achieving and exceeding sales turnover and financial return, within the most cost-effective route and timeframe. Target new business accounts and opportunities as well as existing customers. Actively manage the relationship with assigned distributors to ensure alignment with company objectives. Proceed distributor/channel with the support & information needed to facilitate their effectiveness.  Maintain a high level of technical and commercial competency on relevant products, techniques and applications. Accurately forecast sales and growth opportunities within designated territory. Prepare and participate in business reviews/forecasts for Regional Sales Management, to ensure a constant flow of information between Channel/Distributor and the Company. Maintain an awareness of competitor activities and developments and ensure this information is collected and made available to leadership. Actively track market dynamics including competition situations, customer needs, product evolutions and formulate analysis report to aid business forecast and planning for business decision. Keep close contact with key luminaries within assigned territory, to promote latest product and clinical development from GE HealthCare, collect first nano customer feedback and needs on GE HealthCare products/services and build the spokesman for GE HealthCare. Generate record and maintain customer profiles, including keeping track of key decision makers.

Qualifications/Requirements

• Minimum 5 years relevant healthcare industry experience.
• Bachelor's degree.
• A proven track-record of achieving and exceeding sales targets, and a desire to grow new business.
• Experience understanding customer needs and business drivers and using this knowledge to develop account plans and strategies (knowledge of the existing account areas/channels would be advantageous).
• Excellent interpersonal skills, including teamwork and communication skills.
• Persistence in developing prospects and customers, and ability to close business.
• Strong presentation, analytical and customer service skills.
• Self-starter, able to manage time and organize and prioritize workload.
• Ability to communicate using English and local language.

Inclusion and Diversity

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information