Key Account Manager

Company Description

Do you have a passion for shaping and influencing company culture? If so, we want you to join our team!

Job Description

Sodexo has a fantastic opportunity for a Key Account Manager to join our team based in our Balcatta Office in Perth. This role is working Monday to Friday roster including weekly site travel, and is about inspiring and developing safe, consistent, profitable, world class hospitality service. You will be responsible for overseeing all account management, managing client expectations and ensuring the contract is delivered within scope and ensuring a profitable P&L each month.

Key Accountabilities Will Include:

• Provide a differentiated level of customer service to all customer segments.
• Develop comprehensive customer business plans to deliver all business segment objectives.
• Lead a cross-functional virtual business team for the customer.
• Manage and execute assigned customer budgets.
• Develop annual sales strategies and plans for the expansion of business into the assigned territory.
• Develop sales strategies and long-term plans to drive sales and create preference.
• Forecast sales to assigned customers on a regular basis.
• Develop business relationships with key accounts to maximize go-to-market strategies and sales opportunities.
• Identify and target new business sales opportunities that close quickly for the highest revenue.
• Be responsible for the margin achievement of the account, and have direct ownership of the mix of sales across customer accounts to ensure a profitable program with each customer.

Core Business Competencies Include:

• Workplace Health, Safety and Environment.
• Quality & Compliance.
• Diversity and Inclusion.
• Operational Excellence.
• Business Unit Strategy & Leadership.
• Stakeholder Management.
• Leadership & Management.
• Financial and Commercial Performance.
• Governance & Compliance.

Qualifications

Who Are We looking for?
To be successful, you’ll need a proven track record in leadership and operations, managing multi-disciplinary teams with a strong track record of managing operations and demonstrated ability to increase efficiency, improve service, and effectively manage resources across multiple sites in the mining/oil and gas industry segment.

Requirements Include:

• Ensure the safety of all people through appropriate anticipation, identification, and mitigation of risks.
• Based in Perth and able to fly in and out of Perth Airport.
• Able to fly to site/s weekly.
• 5+ years FIFO experience in Operations / Client Management.
• Strong knowledge of contract management including building strong client relationships.
• Able to manage clients and competing deadlines.
• Managing, coaching, mentoring and developing high performing teams across multiple departments.
• Experience in delivering clearly defined KPIs.
• Strong communication skills with all levels of the business.
• Experience in HACCP and other industry quality standards.
• Strong administrative skills, including moderate-advanced knowledge of Microsoft Office.
• Strong interpersonal and verbal communication skills.

Additional Information

Why Choose Sodexo?
Sodexo is a people business, employing over half a million people worldwide and thousands here in Australia. Our employees, who personify Sodexo's unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset through their commitment and dedication. We believe the more diverse we are, the stronger we are. No matter your background, we will do all we can to help you thrive. We are committed to promoting equal opportunities, valuing diversity, and creating an inclusive working environment for all our employees.

At Sodexo, we are a proud Equal Opportunity Employer and encourage applications from all applicants regardless of age, race, sex, ethnicity, religion and beliefs and people with disabilities.

We offer a competitive salary, many development opportunities and an outstanding benefits and recognition program!