Key account manager

Company Description

We're Hiflylabs, a vibrant team of 180+ data and tech enthusiasts based in Budapest. From data engineering to data science, artificial intelligence and application development, we work on a wide range of projects around the world.

For twelve years, Hiflyers have been reshaping industries through Data Warehousing, Business Intelligence, and Data Analytics. From consulting to operations, we offer tailored, hands-on solutions to complex business problems, helping our clients grow.

At Hiflylabs, we're not just about projects; we're about people. We believe that our people are our most valuable assets, and we are committed to nurturing their personal and professional development through our unique mentoring system.

Job Description

• Building and nurturing strong, lasting relationships with clients.
• Proactively maintaining and enhancing client satisfaction levels.
• Identifying and prospecting new clients, and establishing initial contact.
• Engaging with key decision-makers, including C-level executives, to foster new business relationships.
• Working closely and collaboratively with interdisciplinary teams to ensure seamless service delivery.
• Facilitating effective communication and coordination between different departments to meet client needs.
• Formulating innovative strategies and value propositions based on practical applications of solution elements and technologies within the represented portfolio.
• Collaborating with subject matter experts to articulate compelling value propositions to clients.
• Assisting clients in identifying business challenges and opportunities for growth.
• Providing consultative guidance to clients in problem-solving and decision-making processes.
• Generating leads through proactive outreach and networking activities.
• Providing expert consultation and guidance to clients throughout the sales process.
• Identifying market trends and competitive insights to inform strategic decision-making.
• Monitoring competitor activities and market trends to identify threats and opportunities.
• Providing actionable insights and recommendations based on competitive analysis.

Qualifications

• Proficiency in English, with excellent written and verbal communication skills.
• Strong communication and interpersonal skills.
• Proven ability to build rapport and establish trust with clients.
• Demonstrated expertise in strategic relationship management and business development.
• Strong problem-solving skills and a consultative approach to client engagements.
• Experience in engaging with senior-level decision-makers to drive business outcomes.
• Experience in designing and selling complex technical and/or IT solutions.
• Understanding of emerging technologies and their practical applications in client solutions.
• Experience in guiding clients through decision-making processes and delivering value-added solutions.
• Ability to work independently and prioritize tasks effectively.

Additional Information

At Hiflylabs, we strive to create a work environment that is both challenging and supportive, allowing our employees to grow and excel with our company. We believe that our people are our most valuable assets, and we are committed to invest in their personal and professional development through our mentoring system.

• Trust is a cornerstone of our culture. We'll hold your hand if you need it, but give you space if you’d like to push your limits. Don't lose sight of the goal, the rest is up to you. 

• We love our location on Bartók Béla Road which is not only an office but also a community space. However, we respect our people to do their work when and how it works best. 

• We love what we do and aim to work together with others who do their work with love. At the same time, we highly value fresh minds, for which we think a healthy work/life balance is essential! Forget about pointless meetings and unnecessary administration.

• Continuous support is not just a set of fancy words we throw around here; your mentor follows you throughout your career path.

• If you want to keep learning and improving, we are on to a great track! We look forward to helping you unlock your potential.

• In addition to our professional success, we are proud of the social cohesion that is based on comradery, mutual support, and respect and is constantly nurtured in the company.

• The Hiflylabs’ community is made up of more than 180+ open-minded people from different backgrounds but with shared values. We have a lot of fun together, we’ve already booked your place for the next wine tasting, FIFA & foosball tournament.