Key Account Manager - 12 month Max-Term Contract

Posted 3 Hours Ago
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Gold Coast, Queensland
In-Office
Mid level
Healthtech
The Role
The Key Account Manager will manage a portfolio of pharmacies, drive growth through new business, strengthen relationships, and increase order volume in their territory.
Summary Generated by Built In
Company Description

Montu is Australia's largest healthtech business with a focus on alternative healthcare. Founded in 2019, it supports patients, doctors and pharmacies through its Alternaleaf clinic, offers accredited healthcare education to clinicians via its SAGED platform, and dispensing solutions to pharmacies across Australia through Leafio. Montu is also the founding member of Cannabis Council Australia, a non-for-profit advocacy body that advances legislative change across the healthcare landscape. Our mission is to make alternative healthcare more affordable and accessible for the millions who could benefit.

We have been recognised as Australia’s fastest-growing tech company in the Deloitte TechFast 50 for two consecutive years (#1 in 2022 and 2023), achieving remarkable revenue growth of 26,000% and 9,000%. Named #1 on LinkedIn’s Top Startups Australia 2024, Montu has cemented its position as the largest business of its kind outside North America and continues to evolve on its journey.

Please note: We are looking for someone located in the Gold Coast. Territory covers Southern Brisbane, Gold Coast as well as Toowoomba with some travel to Coffs Harbour and Lismore (as required).

Job Description

We’re looking for a driven, relationship-focused Key Account Manager to help us scale Leafio – Montu’s fast-growing wholesale division.

This is a 12-month max-term maternity leave cover, where you’ll step in as the go-to partner for a portfolio of pharmacies. You’ll support their growth with our category-leading medical cannabis range, strengthen long-term relationships, and ensure they receive an exceptional service experience.

In this hybrid role, you will drive growth by acquiring new business while nurturing existing pharmacy partnerships. Your primary focus will be to increase order volume in your territory (South Brisbane - Logan downwards), Gold Coast up to Toowoomba with occasional visits to Lismore and Coffs Harbour.

What you’ll be doing

  • Owning and growing a portfolio of 60+ pharmacies, with full accountability for account success and order volume
  • Building strong, trust-based relationships with partners – you’ll be their first call
  • Developing account plans, working to growth targets, and celebrating wins
  • Supporting pharmacy staff to consolidate ordering through Leafio
  • Nurturing new accounts from first order to maturity
  • Generating new leads and referrals through pharmacy relationships
  • Keeping an ear to the ground – you’ll share insights to help shape product and marketing strategy
  • Managing your pipeline and results with clear reporting and collaboration

As part of the Montu ecosystem, Leafio works directly with thousands of pharmacies all across the country, providing them with a comprehensive range of alternative healthcare brands and products. Aiming to provide product on-demand and on time, its east coast-based warehouses dispatch every day of the week to a network of more than 3,000 pharmacies around Australia.

Qualifications

  • Proven experience in a business development/key account management (face-to-face and phone-based)
  • Confident managing a large book of accounts with short sales cycles
  • You hit your numbers – but do it the right way: consultative, value-first, and trustworthy
  • You’re curious, strategic, and good with data
  • You care about your customers and act like a business partner, not just a rep

Additional Information

You’ll be joining a highly motivated, agile team where your ideas and work will directly influence the direction and progress of an expanding global company in a hyper-growth phase. We pride ourselves on our collaborative and driven culture and offer opportunities for advancement to high achievers.

  • Gaining access to SAGED courses and more through the Greenhouse learning platform, fostering continuous growth and development.
  • Enjoying discounts with over 450 retailers through our Reward and Recognition platform.
  • Access to co-working spaces in Sydney, Melbourne, Brisbane, and select regional cities.
  • Mental health support through our wellbeing platform, Unmind.
  • A private health insurance discount through Medibank.
  • Up to 8 weeks of paid parental leave.
  • Swag kits to celebrate key milestones in your journey with us.
  • Enhance your home office with our work from home equipment allowance benefit.
  • Being part of one of the fastest-growing industries in Australia, improving the lives of hundreds of thousands of patients.

#LI-LM1

We are committed to facilitating a barrier-free recruitment process and work environment. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience.

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The Company
Melbourne,, Victoria
507 Employees
Year Founded: 2019

What We Do

Montu is Australia's leading health tech business revolutionising the alternative health landscape. Montu has built an integrated ecosystem, which streamlines the experience for patients end-to-end, and sets new standards. The company is committed to improve the lives of millions of patients

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