IT Support Specialist

Posted 7 Days Ago
Be an Early Applicant
Hiring Remotely in North District, Hsinchu City
In-Office or Remote
Mid level
Big Data • Cloud • Software
The Role
The IT Support Specialist will maintain IT infrastructure, provide support for Windows and macOS, and ensure secure operations across systems.
Summary Generated by Built In

We are looking for a motivated and service-oriented IT Support Specialist to join our global IT team. You’ll be responsible for maintaining our IT and SaaS infrastructure, providing hands-on support to employees worldwide, and ensuring secure, efficient operations across all systems.

Key Responsibilities:

  • Provide IT support for Windows & macOS users.
  • Manage Microsoft 365, Azure AD, Intune, and more.
  • Handle firewall, VPN, and endpoint security (ESET, Defender).
  • Support and monitor IT assets, licenses, and SaaS tools (Freshservice, Zapier, TeamViewer).
  • Manage virtualization and container environments (Hyper-V, Docker).
  • Contribute to IT automation and process improvement.
  • 3+ years of experience in IT support, systems administration, or infrastructure management (global environment preferred).
  • Strong knowledge of Windows/macOS, networking, and security tools.
  • Hands-on experience with automation (PowerShell, Zapier, Power Automate).
  • Excellent communication skills and fluent English.
  • Self-learning, detail-oriented, and team-focused mindset.

Top Skills

Azure Ad
Defender
Docker
Eset
Freshservice
Hyper-V
Intune
macOS
Microsoft 365
Power Automate
Powershell
Teamviewer
Windows
Zapier
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The Company
Dallas, TX
207 Employees
Year Founded: 2009

What We Do

At K2View, we believe that every company should be able to liberate and elevate its data to deliver the most personalized and profitable customer experience in its industry, while being innovative and radically agile.

With K2View, companies manage data in a whole new way, using a business lens: they create data products that continually sync, transform, and serve data from siloed source systems – delivering a real-time, holistic view of any business entity to any data consumer.

Our Data Product Platform fuels operational and analytical workloads, at enterprise scale. It deploys on premises or in the cloud, in a matter of weeks, and adapts to change on the fly.

The most data-intensive companies in the world, including AT&T, Verizon, American Express, Vodafone, and Hertz trust K2View Data Fabric for their operational use cases - spanning Customer 360, cloud migration, test data management, data tokenization, and legacy application modernization.

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