IT Quality Analyst - Remote

Sorry, this job was removed at 10:18 p.m. (CST) on Monday, Dec 01, 2025
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Hiring Remotely in Home City, Cincinnati, OH
In-Office or Remote
72K-96K Annually
Insurance • Real Estate
The Role
Who We AreJoin a team that puts its People First! As a member of First American’s family of companies, First American Home Warranty offers a wide range of home warranty products and services to home sellers, buyers and agents. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We DoDo you have a passion for quality and precision? As an IT Quality Analyst, you’ll play a critical role in ensuring our software solutions meet the highest standards and deliver exceptional user experiences. You’ll collaborate with developers, business units, and stakeholders to test, validate, and improve applications that power our organization. If you thrive on problem-solving and driving excellence, this is your opportunity to make an impact.

HOW YOU’LL CONTRIBUTE

  • Test software thoroughly to ensure flawless operation and compliance with standards.

  • Develop and execute automated and manual test scripts for new and modified applications.

  • Review program documentation, diagrams, and flowcharts to confirm functionality and adherence to guidelines.

  • Participate in agile ceremonies where applicable.

  • Partner with programmers and business units to create and validate test plans.

  • Analyze workflows and recommend quality improvements for future configurations.

  • Write and maintain documentation for testing procedures and results.

  • Report progress on problem resolution and suggest process enhancements.

  • Perform duties outside normal work hours when business needs arise.
     

WHAT YOU’LL BRING

  • Bachelor’s degree in IT, Business, or equivalent experience.

  • 2–5 years of IT QA experience, including automated testing with third-party tools.

  • Experience with Leapworks or other test automation preferred but not required.

  • Experience in agile/scrum methodologies.

  • Strong proficiency in PC Windows and mainframe CICS environments.

  • Solid understanding of IT concepts, applications, and QA methodologies.

  • Knowledge of testing approaches such as black box, white box, smoke, and unit testing.

  • Ability to measure test effectiveness, track progress, and report results transparently.

  • Experience with Jira and Confluence for test management and collaboration.

  • Exceptional communication and interpersonal skills.

  • Capacity to learn quickly and adapt to new testing methodologies.

  • Expertise in business processes and commitment to end-user perspective.

SALARY RANGE

$72,125 - $96,125

This hiring range is a reasonable estimate of the base pay for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirement and geographic location

What We OfferBy choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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The Company
HQ: Santa Ana, CA
13,104 Employees
Year Founded: 1889

What We Do

First American provides financial services through its Title Insurance and Services segment and its Specialty Insurance segment. The First American Family of Companies’ core business lines include title insurance and closing/settlement services; title plant management services; title and other real property records and images; valuation products and services; home warranty products; property and casualty insurance; and banking, trust, and investment advisory services.

First American Title Insurance Company provides comprehensive title insurance protection and professional settlement services for homebuyers and sellers, real estate agents and brokers, mortgage lenders, commercial property professionals, homebuilders and developers, title agencies and legal professionals to facilitate real estate purchases, construction, refinances or equity loans.

First American's thorough title searches, title clearance and title insurance policies help to produce clear property titles and enable the efficient transfer of real estate.

As one of the largest title insurance companies in the nation, First American offers title insurance and settlement services through its direct operations and an extensive network of agents throughout the United States and internationally.

First American Title Insurance Company traces its history to 1889 and is the largest subsidiary of First American Financial Corporation (NYSE: FAF).

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