Security at TRACTIAN
At Tractian we don't just create products. We create products, services and experiences that redefine what customers expect to revolutionize manufacturing. We are commited to pushing the boundaries of innovation with a focus on precision and efficiency. By staying at the forefront of emerging technologies and market trends, we ensure our creations are in sync with the demands of modern consumers. From hardware to software, our dedication to optimization and performance excellance sets us apart.
What you'll do
As an IT Manager you’ll be responsible for managing the technological infrastructure and resources necessary to ensure that IT services and operations function efficiently, securely, and in alignment with organizational policies, while supporting the implementation of security controls defined by the Security team.
Engineering at TRACTIAN
- At Tractian, we don’t just create products. We create products, services, and experiences that redefine what customers expect to revolutionize manufacturing. We are committed to pushing the boundaries of innovation with a focus on precision and efficiency. By staying at the forefront of emerging technologies and market trends, we ensure our creations are in sync with the demands of modern consumers. From hardware to software, our dedication to optimization and performance excellence sets us apart.
- As an IT Manager you’ll be responsible for managing the technological infrastructure and resources necessary to ensure that IT services and operations function efficiently, securely, and in alignment with organizational policies, while supporting the implementation of security controls defined by the Security team.
Responsibilities
- Develop and implement strategies to optimize IT infrastructure and internal processes to better support business areas.
- Ensure the integrity, availability, and performance of systems, networks, and servers.
- Structure and manage the IT inventory, tracking and cataloging IT assets (including hardware, software, operating systems, and licenses).
- Standardize, scale, optimize, and manage the lifecycle of IT equipment used by employees (provisioning, revocation, returns, certificates, device disposal, information wipe, records, logistics, etc.).
- Manage IT projects by defining goals, priorities, and deliverables within deadlines and budgets.
- Implement endpoint and asset monitoring to enforce security policies and prevent shadow IT, ensuring all devices are monitored.
- Manage physical IT infrastructure, including CFTV issues, of all offices and the factory.
- Manage telecommunication services (networks, devices, contracts, etc.).
- Select and manage IT vendors to ensure they meet contractual requirements related to quality andperformance.
- Manage the IT team to efficiently support all the headquarters.
- Manage MDM (Apple Business, Intune, etc.) and ITSM tools.
- Implement new technologies to improve IT operational efficiency.
- Handle with EDR SentinelOne according to tasks defined by Security Team.
- Manage hardware and software upgrade projects, prioritizing compatibility with security requirements and policies for logical access.
- Participate in the development of business continuity and disaster recovery plans, ensuring redundant infrastructure availability to minimize downtime.
- Elaborate and document IT procedures, also implement training/guidance material aligned with ISO 27002 and other applicable standards and regulations.
- Collaborate with audits and internal inspections related to IT services.
Requirements
- Bachelor's degree in Information Systems, Software Engineering, Computer Science or related fields.
- 5+ years of experience in IT infrastructure, with solid knowledge in network management, servers, asset management and information security.
- Ability to prioritize, be proactive and solve problems under strict deadlines.
- Communication and organizational skills, with a hands-on profile.
- Experience with IT service management (ITSM) tools.
- Experience with MDM tools (Apple Business, Intune, etc.).
- Knowledge of SentinelOne.
- Knowledge and experience in applying ISO 27002 controls.
- Advanced English.
Top Skills
What We Do
Tractian is a machine intelligence company that offers industrial monitoring systems. Tractian builds streamlined hardware-software solutions to give maintenance technicians and industrial decision-makers comprehensive oversight of their operations. It is democratizing access to sophisticated real-time monitoring and asset operations tools.
Tractian's solutions are used in environments that address a combined total of 5% of global industrial output. The company’s broad market reach is evidenced in its customer base from various industries, such as John Deere, Procter & Gamble, Caterpillar, Goodyear, Carrier, Johnson Controls, and Bimbo, the owner of the brands Little Bites and Thomas Bagels. Tractian's customers see a 6-12x ROI with savings of $6,000 per monitored machine annually on average.
In a major milestone and a first for the industry, Tractian launched the AI-Assisted Maintenance category in the industrial sector. In this new paradigm, artificial intelligence identifies machine problems and suggests preventive actions to be taken, giving invaluable insight and support to maintenance professionals. It is important to highlight that the intent of Assisted Maintenance is firmly rooted in augmenting maintenance professionals to provide more assertive diagnosis with human-in-the-loop feedback.
Tractian's mission is to elevate this category of workers in a highly impactful way. The Assisted Maintenance category will provide unimaginable support for maintenance professionals. By combining shop floor expertise with our technology, maintainers will be able to anticipate and address issues with unprecedented accuracy and speed