IT/IO Systems Manager

Thank you for your interest in joining our team! We hire right, train smart, empower our employees to make decisions, and provide ample opportunities for growth and ultimate success.  At ZGC, we are setting the standard and are the premier supplier of quality grains for export markets.

 

Zen-Noh Grain Corporation (ZGC) was formed in 1979 to accomplish the goal of establishing a safe and stable supply of U.S. corn, milo, soybeans, and other U.S. food supplies.  ZGC is a U.S. subsidiary of ZEN-NOH, the largest agricultural cooperative association in Japan. We operate a grain and oilseed export terminal in Convent, Louisiana, which is the highest-handle grain export terminal in the U.S. In recent years, we have expanded our grain origination and export footprint with joint ventures in Brazil, Canada and Hong Kong. In addition to grain trading, we operate a forage processing and export business headquartered in Washington.

This job is primarily responsible for managing and maintaining all maintenance and electrical systems within the facility to ensure the successful functioning of maintenance and electrical operations. Responsibilities include, but are not limited to, integrating between systems and operations environments, system reliability, security and operational efficiency, overseeing troubleshooting, and ensuring compliance with safety regulations, policies and guidelines. This job will work directly with internal information technology and operational teams to support day-to-day operations and strategic initiatives.

In this job, you will:

• Manage and maintain facility systems, including scales, FGIS integration, monitoring tools, IoT devices, OT systems, facility technology, and software platforms.
• Ensure uptime and optimal performance of servers, HMIs, and networking equipment within the facility.
• Implement and maintain cybersecurity measures for both IT and OT systems.
• Coordinate with internal networking, OT, and IT teams to execute upgrades, troubleshoot issues, and maintain system integrity.
• Partner with operations and maintenance teams to minimize downtime during system changes.
• Utilize monitoring tools (e.g., cameras, Canary) to proactively identify and resolve system issues.
• Maintain accurate documentation of system configurations, processes, and procedures.
• Lead initiatives to enhance system reliability, scalability, and security within the facility.
• Manage vendor relationships for hardware, software, and support services. Ensure effective communication and expectations to and between maintenance and other teams simultaneously to perform projects/activities and provide guidance, including operations, engineering, human resources, safety, external contractors and others.
• Stay abreast of industry trends and standards, regulator information, new technologies, and best practices in maintenance management; interpret to ensure compliance and present recommendations for improvements, where applicable.
• Other duties as assigned.

Here’s what you’ll need to be considered:

Education

Required - Bachelor’s degree in Information Technology, Computer Science, or related field or equivalent combination of education, training and experience; including experience with video management systems (vms) and industrial weighing systems (OneWeigh, ComputWeigh).

Experience

Required - 5 years' experience working with operational technology systems management or in industrial automation environments.

Knowledge, Skills, and Abilities

• Strong knowledge of networking (LAN/WAN), servers, and industrial control systems.
• Familiarity with IOT platforms and operational technology protocols (e.g. Modbus, OPC, etc.).
• Working knowledge and understanding of location grain handling equipment; including troubleshooting and repair.
• Working knowledge of safety regulations and best practices in a manufacturing environment.
• Proficiency with preventative and predictive maintenance programs utilization and implementation; including computerized maintenance management systems (CMMS).
• Basic computer skills, including working knowledge of Microsoft Office Suite.
• Effective interpersonal, oral and written communication skills with the ability to interact with all levels of people within and outside the organization.
• Strong decision making and conflict management skills.
• Exceptional trouble shooting and problem-solving skills.
• Strong time management, organizational, and prioritization skills, with ability to remain flexible to changing priorities.
• Ability to perform job duties of any job supervised at assigned location.
• Good mechanical skills.
• Ability to understand, interpret, and follow all operating and emergency procedures.
• Ability to effective coach, mentor, and lead staff to accomplish assignments.
• Ability to work effectively in a team environment.
• Ability to work during non-standard business hours that may include evening, nighttime, weekends, holidays, and/or extended hours.
• Ability to work on-call rotation.

Here’s additional information you need to know:

Physical Demands & Requirements

Ability to balance constantly/continuously.

Ability to bend, stoop, twist, crouch, crawl, kneel and squat (constantly/continuously) frequently.

Ability to (frequently) climb stairs and climb ladders (and work at) to significant heights.

Ability to concentrate on task without becoming distracted, constantly/continuously.

Ability to distinguish grade, color, odor and various damage characteristics in grain samples. (at some facilities)

Ability to distinguish, with a degree of accuracy, differences or similarities in intensity or quality odors, or recognizing  particular odors, using nose.

Ability to enter information into a computer (observations, other computers).

Ability to grasp and reach frequently.

Ability to lift/push/pull 50 lbs. occasionally to continuously depending on daily needs of location.

Ability to meet requirement of and utilize all applicable PPE, when applicable.

Ability to meet requirements of PFT and fit testing, when applicable.

Ability to pass all required testing under FRA and DOT for this position (where applicable).

Ability to perform work in confined spaces.

Ability to safely walk on barge surface(s) with the ability to work around (deep/swift) water.

Ability to stand and walk constantly/continuously.

Ability to understand and communicate verbally, in person and over two-way radio (and recognize emergency alarms).

Ability to understand and communicate written instructions.

Ability to walk safely on top of railcars, open gates, operate vibrators etc., where applicable.

Ability to work extended hours, weekend, holidays and/or alternate shifts as needed.

Ability to work in an environment with high dust levels around grain and other bulk products (where applicable).

Ability to work outside in extreme weather conditions.

Acutely aware of surroundings with ability to quickly adjust to a signal or change in environment.

Uses near, far and peripheral vision and depth perception for task(s) being performed; may need to be able to identify  problems with grain.

The physical environment is dependent on the activities of the workday; can be inside where there are limited extremes to heat and/or cold and/or outside in heat/cold, wet/humid, and dry/arid conditions.

Environmental Conditions

The work environment described here are meant to be representative of those an employee would normally encounter while performing the essential functions of this job.

The physical environment is dependent on the activities of the workday; can be inside where there are limited extremes to heat and/or cold and/or outside in heat/cold, wet/humid, and dry/arid conditions

Travel, up to 15%.

This description reflects the assignment of essential functions and is not intended to be an all-inclusive list of the duties and responsibilities of the job.  Nothing in this job description restricts the organization’s right to assign or reassign duties and responsibilities to this job at any time.

The expected base pay range for this role is:

$85,770.00 - $109,980.00

Actual pay offered may vary depending on multiple individualized factors, including work location, job-related knowledge, skills and relevant experience for the job. Pay amount does not guarantee employment for any particular period of time.

Are you ready to make a meaningful career move & an impact at ZGC? Apply today!

Known in our industry for stability and high ethics, Zen-Noh Grain Corporation offers a stellar benefits package including: an outstanding 401(k) retirement plan with company contributions, medical, prescription drug, dental, vision, life, & disability benefits, flexible spending accounts, paid leave (holidays, vacation, sick), wellness programs, recognition programs, community involvement opportunities, and much more!

Zen-Noh Grain Corporation is an Equal Opportunity Employer. EEO is the Law links in English or Spanish. We are unable to legally hire anyone who is not eligible to work in the United States nor are we able to sponsor visas.

The above is intended to describe the general content of and requirements for the performance of this position. It should not be construed as a detailed description of all the work requirements that may be performed in the job.

All Third Party Agencies, Headhunters, and Recruiters

Zen-Noh Grain Corporation and its Subsidiaries only forms contracts with recruiters with whom we have an established relationship and with whom we have in place a signed contract. All contact from third parties must go through our Human Resources Department. Any contact made outside of our Human Resources Department by a third party will cancel any future business relationships between the third party and Zen-Noh Grain Corporation and its Subsidiaries.