Who We Are
Athens Micro is an IT service provider, specializing in providing computer network and server support to small and medium-sized businesses based in the North Georgia area. Our goal is to offer state-of-the-art IT solutions and customer service to our clients. We provide corporate-level information technology on a small and medium-sized business budget. Our employees have the best learning opportunities for computer support in our industry. In operation since 1983, we are the largest and most reputable managed service provider in the area.
The culture at Athens Micro is built on our shared core values: We Love to Learn, We Do the Right Thing, We are Helpful, We are Positive Problem Solvers, We are Responsive, and we Pay Attention to Details. Love to Learn means that we enjoy learning about technology and embrace the challenge of learning every day. Do the Right Thing means we do what we should do for our clients, the company, and ourselves. Helpful means we are always a help to our clients and fellow team members. Responsive means we are quick to respond to our client's needs. Attention to Details means we strive for perfection in all that we do.
We hire, fire, review, reward, and recognize our teammates based on core values, so it's important that you share these values in order to be part of our team.
What We Look For
- Someone passionate about technology
- The ability to think quickly and act swiftly
- A positive attitude
Responsibilities
- Assist our users with a wide range of potential issues, ranging from Malware Cleanup to light firewall configuration
- Assist with VPN client configuration
Skills
- Basic Hardware and Software Troubleshooting
- Basic Knowledge of OSX
Requirements
- CompTIA A+ and Network+ are a plus
- CompTIA A+ required after 90 days of employment
- Microsoft certification with a focus on Office 365 required after 180 days of employment
- Proficiency in all Microsoft mainstream products and software
- Any other industry standard certifications
- Valid driver's license and personal car
- Background check and pre-employment screening
- Possibility of onsite work when on-call
Benefits
- Smart, helpful co-workers
- Schedule flexibility after time spent on project, after-hours and weekends
- Medical, Dental, Vision, and Disability Insurance
- 401k with matching in addition to paid salary
- Paid Time Off and Paid Holidays
- Monthly bonuses for meeting goals
- Training and bonus incentives for continued education and obtaining new certifications
This is a full time position.
What We Do
At Athens Micro, we know you want your technology to work so you can focus on running your business. In order to do that you need a team of IT professionals you can rely on.
The problem is that when your equipment stops working, it can slow down your business and hinder your ability to get things done, leaving you feeling frustrated and stuck. We believe it shouldn't be that way. Your computers, servers, and networks should be assets that help you run more efficiently. We believe in making technology work for you, so you can run your business smoothly.
At Athens Micro we’re there when you need us. For over 40 years our team has partnered with local businesses across Georgia, helping them stay up and running. Our highly experienced technicians are available 24/7 so you can have the dedicated, ongoing IT support you need to keep your business running smoothly.
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