IT Executive

Company Description

A luxury hospitality brand for modern travellers, Anantara connects guests to genuine places, people and stories through personal experiences and providing heartfelt hospitality in the world’s most exciting destinations. From pristine islands and tropical beaches to cosmopolitan cities, tranquil deserts and lush jungles, Anantara welcomes guests for journeys rich in discovery.

Banana Island Resort Doha by Anantara is a crescent of golden beach and over water villas just off the coast of downtown Doha. Accessible by private catamaran, escape for family adventures, ocean thrills or serene spa bliss.

Enjoy an alcohol-free atmosphere with the little ones as you surf, dive, golf, bowl or cinema. Race across lagoon waters with a host of motorised water sports. Unwind in the Middle East’s only wellness centre in a resort setting, spread across lush botanical gardens.

Job Description

KEY DUTIES AND RESPONSIBILITIES

Please note that this is not an exhaustive list of everything that needs to be done. Anantara employees always find new ways to look after the business, their guests, and their colleagues. Within this, the key responsibilities for this position are:

 Project Management:

• Implementation PMS (Opera) system for Hotel Group
• Manage and control the project according to this plan.
• Co-ordinate between Project Director, other internal MIS resources and the vendor to ensure that the hardware requirements are met, network links are acceptable and software installation done correctly and timely.
• Hold a monthly update meeting to communicate the progress to the project sponsors: Hotel IT Director, Project Director
• Have schedule monthly opera audit

HOW YOU CAN SUCCEED IN THIS ROLE

Within Anantara, the top-performing people who do this job always demonstrate the following attitude:

General Management:

• Good knowledge & management in Opera PMS,Micros POS,PBX,Back office and TV systems
•  Anticipate and proactively make recommendations to any potential problems with respect to the day-to-day operations of the hotels
• ogging and processing support calls
• installing and configuring computer hardware, software, systems, networks, printers and scanners
• planning and undertaking scheduled maintenance upgrades
• setting up accounts for staff, ensuring that they know how to log in
• solving password problems
• talking to clients and computer users to determine the nature of any problems they encounter
• responding to breakdowns
• investigating, diagnosing and solving computer software and hardware faults
• repairing equipment and replacing parts
• supervising junior engineering and technical staff
• obtaining replacement or specialist components, fixtures or fittings
• checking computer equipment for electrical safety
• maintaining records of software licences
• managing stocks of equipment, consumables and other supplies

IT Vendors Coordinating:

• Coordinate with Micros Fidelio Thailand and any other parties such as vendor for hardware and network service providers.

Job Specifications:

• Computer knowledge: Hardware, Software, Data Base, Networking. Well experienced in systems design, analysis and project implementation.
• Business Knowledge: Hotel property management, Sales and catering functions, equipment maintenance etc.. Good understanding of good central reservation system. General understanding of Back Office modules and interfaces.
• Data Bases: Oracle, MS Access, SQL.
• Network & Technical Skill: Novell Netware, MS 2000/2003, MS Exchange, MS Office, Web Programming Tools, CITRIX Thin-client and Terminal Services architecture

Qualifications

With 2 to 5 years of experience in the same field
With good English communication skills
With good technical skills
With pleasing personality
Ability to handle pressure at work 
Ability to multi-task