IT Business Analysts support a project by adding ‘depth,’ providing analysis and additional information to help initiatives by reducing uncertainty and increasing understanding. They act as a bridge between the functional requestor and the rest of the project team.
IT Business Analyst Senior is responsible for partnering with a project manager or business group to determine needs, and how to add value to ensure success. Potential deliverables may include the development of process flows, mapping documents, current/future state workflows, and problem statement/identification. Identifies problems and communicates progress effectively.
Essential Job Statements
Develop clear and concise project requirements using PMO methodology and templates and facilitate customer acceptance of the requirements deliverables.
Facilitate requirement-gathering sessions with business owners and subject matter experts (SME’s) to elicit requirements and understand problems.
Performs complex research and analysis to support project objectives and presenting findings.
Enhances OSE BA processes when applicable.
Facilitate process flow sessions with business and SME’s and develop current and future state workflows based on observation and interviews and provide gap analysis. Senior BA will typically work on more complex projects.
Facilitate customer acceptance of the work prepared by the IT BA.
Contribute to the development of test plans and develop test matrices to map the requirements to test scripts when applicable.
Share acquired knowledge of workflows during the testing process and support analysis of defects to determine impact on delivery of requirements to business when applicable.
Perform other duties as assigned and/or participates in special projects to support the mission of VCUHS and the Department.
Patient Population
Not applicable to this position.
Employment Qualifications
Required Education:
Bachelor’s degree in IT, Business, or related field
Preferred Education:
Master’s degree in IT, Business, or related field
Licensing/ Certification - If registration, certification, or licensure is required, include the name of the accrediting or licensing body.
Licensure/Certification Required:
Licensure/Certification Preferred:
Minimum Qualifications
Years and Type of Required Experience:
Minimum of five years Business Analyst experience.
Years and Type of Preferred Experience:
Minimum of three years overall experience in IT
two to five years' experience in healthcare.
Other Knowledge, Skills and Abilities Required:
Serves as an information resource for project experience, as well as IT BA systems and workflow knowledge for other analysts and project team members.
Responsible to orient and mentor new and junior team members to IT BA processes and standards and may provide input into performance evaluations.
Ability to validate documentation submitted by other IT Business Analysts or workgroups for appropriate focus, coverage, and gap analysis.
Creates job aids/training materials related to processes and tools.
Recognizes issues, problems, or opportunities and uses logic and sound judgment in determining appropriate course of action.
Advanced proficiency in MS Office Suite (Word, PowerPoint, Excel, Teams, Visio, Project)
Cultural Responsiveness
Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias.
Other Knowledge, Skills and Abilities Preferred:
Exposure to Epic EHR, Workday, Jira and Service Now
Working Conditions
Periods of high stress and fluctuating workloads may occur.
General office environment.
Prolonged periods of working alone.
Physical Requirements
Physical Demands: Lifting/ Carrying (0-50 lbs.)
Work Position: Sitting
Additional Physical Requirements/ Hazards
Physical Requirements: Repetitive arm/hand movements
Hazards:
Mental/Sensory – Emotional
Mental / Sensory: Strong Recall, Reasoning, Problem Solving, Hearing, Speak Clearly, Write Legibly, Reading, Logical Thinking
Emotional: Fast-paced environment, Steady Pace, Able to Handle Multiple Priorities, Frequent and Intense Customer Interactions, Able to Adapt to Frequent Change
DaysEEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Top Skills
What We Do
We are a strong, passionate team of more than 12,500 who take pride in caring for every person who comes through our doors. We lift each other up so we can provide the very best and safest care to those who need us most. Together. Every day.
With the support of our university, we make up an academic medical center committed to excellence in patient care, innovation and training tomorrow’s health care workforce. We continue to educate, research and evolve – staying on the cutting edge of care.
As a community of innovators, every team member can contribute a spark of ingenuity igniting a force to discover the next cure, hold the next hand, solve the greatest challenges and create the health care of tomorrow.
We foster an atmosphere of respect and welcoming for all communities. We infuse our teams with diverse talent that inspires everyone to contribute openly and freely, maximizing their impact and creating meaningful change for our patients and community.
Join our team and help us create a new kind of patient experience. Join VCU Health.
EEO Statement:
VCU Health System strictly prohibits and does not tolerate discrimination against, or harassment of, team members, applicants, or any other covered persons because of age, race, ethnicity, religion, culture, language, physical or mental disability, socioeconomic status, sex (sexual orientation, gender identity or expression and pregnancy), protected veteran status, marital status, genetic information, or any other protected characteristics under applicable federal, state, or local law.
Pay Transparency Provisions:
VCU Health System complies with the Pay Transparency Provisions
