Strategy and Marketing Intern (Master's) at USAA

| San Antonio, TX
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Purpose of Job

Job Requirements

You have driven career goals. USAA wants to help you achieve them. Our internship program lets you showcase your skills, while gaining real-life experience that'll help you jump-start your career. Our interns deliver innovative solutions to real business challenges, while building enduring relationships in a collaborative culture with their manager and an assigned mentor. The best part? You'll do it all while helping us fulfill our noble mission to serve the military community.

Spend your summer at a Fortune 100 financial services organization and gain a career where you can make a difference!

To qualify, you must be pursuing a degree from an accredited college or university, and plan to graduate after the final day of the internship. Most of our interns participate the summer between their junior and senior years. Our 2022 internship will start on June 1, 2022 and last through August 12, 2022.

About USAA

USAA knows what it means to serve. We facilitate the financial security of millions of U.S. military members and their families. This singular mission requires a dedication to innovative thinking at every level.

Job Description Summary:

USAA's Strategy and Marketing internship offers opportunities to work with our Corporate Responsibility, Market Research, Diversity, Equity and Inclusion, and Corporate Communications teams. Interns facilitate and engage in the planning, execution, and delivery work efforts intended to accomplish business goals and objectives within prescribed timeframes and budgets. Interns will collaborate with key partners, vendors and project/program teams to identify mutually beneficial outcomes for competing priorities and negotiate timelines to ensure objectives are met.

Primary Responsibilities:

  • Meet regularly with senior leaders of the Brand and Marketing team
  • Develop executive level presentations
  • Gain exposure to internal and external communication channels for marketing, media relations, reputation management
  • Assist with data aggregation and representation
  • Perform business case development, including gathering requirements, analyzing industry trends, researching historical data
  • Review industry standards and trends
  • Provide recommendations on current and future philanthropic endeavors and nation-wide community affairs, present findings, solutions, recommendations to all levels of Brand management
  • Performs professional duties in support of operations for the functional area assigned
  • Applies foundational functional knowledge to produce results related to departmental initiatives
  • Manages limited departmental projects and/or participates as a project resource on larger initiatives. Finds opportunities and facilitates basic improvements to processes and systems
  • May assist with implementation of business solutions to meet business needs. Contributes to compliance, product competitiveness, and profitable growth
  • May interact with clients for technical requests to understand requirements and limitations in different phases of project lifecycle to include research, testing and implementation
  • Performs routine tasks under direct supervision and within established procedures and guidelines

Minimum Education:

  • Currently pursuing an MBA with a concentration in Marketing, Finance, Business Analytics, Project Management or related field, at an accredited university
  • Graduation date cannot be prior to August 12, 2022

Minimum Experience:

  • 4 years of related experience and accountability for simple to moderately complex tasks and/or projects required
  • Foundational and conceptual knowledge of the function/field and demonstrated application of knowledge, skills and abilities towards work products required
  • Foundational level of business acumen in the areas of the business operations, industry practices and emerging trends required

Preferred Education:

  • Current or former education with a concentration in Marketing or Branding (in addition to MBA)
  • Graduation date between August 13, 2022 and July 2023

Preferred Experience:

  • Prior experience in business case development, including gathering requirements, analyzing industry trends, researching historical data
  • Knowledge in external communication channels for marketing, media relations, reputation management
  • Strong analytical skills, strong collaborative communication skills, and solutions-oriented
  • Proficient in Microsoft Excel, PowerPoint, Word and Access or similar spreadsheet, presentation, word processing and database tools


USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the hourly range based on your experience and market position. The hourly rate for this position is: $30- $40.

Interns will receive an intern stipend to assist with expenses.


At USAA our full-time employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals.

Please click on the link below for more details.

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More Information on USAA
USAA operates in the Insurance industry. The company is located in Phoenix, AZ, Colorado Springs, CO, Plano, TX, San Antonio, TX, Austin, TX, Tampa, FL, Tampa, FL and Chesapeake, VA. USAA was founded in 2022. It has 35000 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Disability Insurance, Dental Benefits, Vision Benefits, Health Insurance Benefits and Mental Health Benefits. To see all 115 open jobs at USAA, click here.
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