Description

Your Opportunity

Are you a top-notch student who is excited about solving the observability challenges faced by modern developers and operators?

With over 2 billion data points every minute, New Relic runs one of the largest SaaS data collection and analytics platforms in the world! As a Product Management Intern on the Telemetry Data Platform, you'll work closely with our customers to both share our vision and understand their observability challenges.

During this internship, you will be responsible for supporting our product strategy and vision, maintain strong relationships with customers and our partner ecosystem, work with Engineering to deliver breakthrough products, and growing the business in partnership with Marketing, Sales, and Customer Success teams.
What You'll Do

• Establish relationships our Account teams and Field teams in order to provide field and customer input into product decision-making processes
• Identify core challenges our customers face and meticulously think through every aspect of the overall customer experience
• Partner with user research to define market problems and opportunities and promote customer personas, user stories, and business cases

Your Qualifications

Must-have:

• Currently enrolled in a Bachelor's program from an accredited university, majoring in business/data analysis, research statistics, or a related field
• Completed at least two years of an undergraduate program and will be returning to your program after the internship
• Ability to express oneself clearly verbally and written, and tailor messages appropriately for a given audience
• Strong interpersonal skills, including the ability to lead via influence, patience and determination
• Excellent analytical/problem-solving skills, including data analysis

Nice-to-have:

• Solid understanding of how SaaS businesses work and SaaS metrics
• Knowledge of relational data models and statistical principles
• Technical/analytics background, based on relevant professional experience or formal education (e.g. Bachelor's Degree in Computer Science, Math, or Statistics)

About Our Internship Program

We offer a paid 10-12 week internship program for students to join us on our journey to create a more perfect internet! During your internship, you'll work on real-world projects that will make an impact on our business, and develop practical skills that you can apply throughout the rest of your career. You'll have the opportunity to:

• Participate in Executive leadership roundtables
• Work with a dedicated mentor through our formalized mentorship program
• Gain useful skills through professional development trainings
• Connect with your intern community through meetings, projects, and social events
• Learn about the company and our mission to instrument, measure and improve the internet
• Showcase your work via a final presentation to management

Please note that visa sponsorship is not available for this position.

We're looking for bold and passionate people to be a part of our mission to create more perfect software. We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes.

We believe in empowering all Relics to achieve professional, and business success through a workforce model called Flex First. The Flex First model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or a combination of both.

Read more about Flex First and New Relic's vaccine policy as part of our commitment to maintaining a safe and healthy workplace in light of the COVID-19 pandemic. https://newrelic.com/blog/how-to-relic/future-of-work
About Us

New Relic (NYSE: NEWR) is a cloud-based observability platform that gives developers, engineers, operations, and management a clear view of what's happening in today's complex software environments. So they can find and fix problems faster, and deliver delightful experiences for their customers. That's why the world's best engineering teams rely on New Relic to visualize, analyze, and troubleshoot their software. It's the simplest, most powerful cloud-based observability platform, built to create more perfect software. All from one place.

Founded in 2008, we're a global company passionate about building a culture where all employees feel a deep sense of belonging, where every 'Relic' can bring their whole self to work and feel supported and empowered to thrive. We're consistently recognized as a distinguished employer and are committed to building world-class products and an award-winning culture. For more information, visit newrelic.com.
Our Hiring Process

New Relic takes seriously our stewardship of the data of our thousands of customers worldwide. In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification.

We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance. https://sfgov.org/olse/sites/default/files/FCO%20poster2020.pdf

Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.

New Relic is an equal opportunity employer. We eagerly seek a diverse applicant pool and hire without regard to race, color, gender identity, religion, national origin, ancestry, citizenship, physical abilities (or disability), age, sexual orientation, veteran status, or any other characteristic protected by law.

Interested in the details of our privacy policy? Read more here: https://newrelic.com/termsandconditions/applicant-privacy-policy