Partnerships Operations Intern at Mailchimp

| Atlanta, GA
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Mailchimp is a leading marketing platform for small business. We empower millions of customers around the world to build their brands and grow their companies with a suite of marketing automation, multichannel campaign, CRM, and analytics tools.

At Mailchimp, our internship program focuses on giving our interns opportunities to get hands-on experience and contribute to real-world business projects alongside our full-time peeps. Over the years, we've had the privilege to bring on some of the brightest, most talented students from around the world to help grow our brand. Mailchimp designed our 12 week paid internship program to help students grow their skillset, create lasting connections, and do meaningful work. Along with helping our interns grow professionally, we're also committed to their personal growth and provide various soft skill classes while also hosting fun events along the way!

Our program is open to students enrolled in undergraduate, graduate, bootcamp, and online courses - all candidates must be enrolled through the duration of the program.

Start Dates: May 16th & June 13th

The Product Partnerships team works with businesses from Fortune 100 tech companies to freelance developers to build, maintain, and support rich and diverse product experiences for our mutual users. We are responsible for establishing and managing strategic relationships with our largest product partners as well as managing our ever-growing community of developers.

We’re looking for a detail oriented Partnerships Operations Intern to join the team. The ideal candidate listens hard, is highly observant, communicative and can organize people and ideas to get things done. A strong work ethic, master of organization, curiosity, and willingness to learn are key. You should be a team player who is comfortable learning while also collaborating with most of Mailchimp’s organizations and teams.

What you'll do here: 

  • Analyze existing tools, systems and processes for improvement and efficiency
  • Support design and documentation of processes and systems needed to enable the growth and management of our integration partners 
  • Support process improvements and reporting capabilities to increase efficiencies managing our pipeline of partners and strategic initiatives 
  • Collaborate cross-functionally to implement operational improvements and design new workflows and processes to support the partnerships team
  • Promote communication and collaboration to drive alignment and move work forward among cross-functional team members 
  • Support integration partner meetings and planning activities 
  • Build/maintain team confluence pages, monitor team Jira boards and keep status against plans 
  • Act as a team champion, pitching in on special projects as needed to support all areas of Product Partnerships and the Operations team

We'd love to hear from you if: 

  • Experience as a leader on a team
  • Strong written and interpersonal communication skills
  • Ability to build relationships and influence within and across immediate working groups
  • Experience successfully managing projects from start to finish
  • Ability to change priorities quickly and help others through those changes
  • Ability to investigate, analyze and solve problems, and clearly communicate results
  • Strong organizational and follow-through skills, diligent, and accustomed to handling multiple responsibilities and tasks
  • Exposure to or understanding of techniques and tools to prioritize and coordinate projects and tasks
  • Working towards a degree or have relevant work experience in operations, project management, program management, management information systems, or a related field

How you’ll work:  Our Core Leadership Behaviors are the observable and measurable leadership actions and skills that contribute to our effectiveness and success in our roles at Mailchimp. They determine how we do our jobs and how we meet our goals, enabling us to bring out the best in each other and execute on our strategic plans to deliver for our customers.

  • Thriving in Complexity: You unravel and make sense of potentially sophisticated, incomplete, and contradictory information to effectively solve problems. 
  • Nimble Learning: You tackle problems with experimentation, using successes and failures to inform future decisions
  • Expecting the best: You hold yourself and others accountable to meet commitments
  • Collaborating Courageously: You build partnerships across the company and work collaboratively with others to meet strategic goals
  • Cultivating Candor: You act with integrity and earn the confidence and trust of others through honesty and authenticity
  • Inclusive Leadership: You recognize the value diversity brings to our organization and leverages different perspectives to enhance organizational culture and drive performance
  • Customer Obsessed: You listen hard to customers, understand their challenges, develop relationships with them, and deliver products that remove their obstacles
  • Action Oriented: You initiate new opportunities and face tough challenges with a sense of energy, enthusiasm and service

Curious how hiring has shifted at Mailchimp due to Covid-19? Click here to find out more! 

Mailchimp is a founder-owned and highly profitable company headquartered in the heart of Atlanta with offices in Brooklyn, Oakland, Vancouver, and London with additional remote work locations available. Our purpose is to empower the underdog, and our mission is to democratize cutting edge marketing technology for small business. We offer our employees competitive compensation, fully paid benefits (for employees and their families), and generous profit sharing, and are a flexible-first organization. We hire collaborative, customer obsessed, problem solvers and give you ample opportunity to grow and succeed.

Mailchimp is an equal opportunity employer, and we value diversity at our company. We don't discriminate on the basis race, color, citizenship status, national origin, ancestry, gender (including gender expression and gender identity), sexual orientation, age, weight, religion, creed, physical or mental disability, marital status, veteran status, political affiliation, or any other factor protected by federal, state or local law. 


More Information on Mailchimp
Mailchimp operates in the Marketing Tech industry. The company is located in Atlanta, GA, Brooklyn, NY and Oakland, CA. Mailchimp was founded in 2022. It has 1300 total employees. To see all 94 open jobs at Mailchimp, click here.
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