Company Description

ServiceNow is making the world of work, work better for people. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. We're growing fast, innovating faster, and making an impact on our customers' and employees' lives in significant and important ways. With over 6,900 customers, we serve approximately 80% of the Fortune 500, and we're on the 2020 list of FORTUNE World's Most Admired Companies.®

We’re looking for people who are ready to jump right in and help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.

Job Description

We have opportunities on the following teams:

Brand Marketing - The Brand Marketing organization’s purpose is to build, protect and scale our brand. We are the storytellers responsible for building our brand’s recognition in powerful, emotional narratives and protecting our reputation in order to continuously grow our base of loyal customers. This includes ensuring consistent, delightful brand experiences across every touchpoint – from our messaging and narratives through to physical experiences. 

Customer Advocacy - The Customer Advocacy team identifies, develops and produces customer stories and spokespeople that bring the impact of ServiceNow and the success of our customers to life. Since customer success and stories are central to everything ServiceNow does, Customer Advocacy has an exciting vantage point that connects across product, sales and multiple marketing channels. Our focus in on building and nurturing our robust base of ServiceNow Customer Advocates, then delivering Advocacy services across sales and marketing, including 1:1 sales references, group reference calls and customer story amplification.

Demand Marketing - The Demand Marketing team creates and activates customer experiences to promote ServiceNow’s solutions in partnership with sales to drive pipeline. This team activates a variety of marketing activities that resonate with our customer base including: customer experiences through digital acquisition, email marketing, event promotion and execution and direct mail. 

Digital Product Marketing - The Digital Marketing team supports Servicenow.com and other external-facing websites. We are a team of Developers, QA Engineers, Project Managers, Technical Operations Specialist and Web Producers. 

Marketing Operations & Excellence - The Marketing Operations & Excellence team is responsible for collaboratively delivering best in class operational capabilities to enable the marketing organization to exceed business objectives and maximize efficiency and effectiveness. 

Product & Solutions Marketing - The Product & Solutions Marketing team is responsible for messaging, positioning, and sales enablement content to identify and articulate the targeted solutions and solve business imperatives that customers are trying to fix. 

Qualifications

Who you are

• Currently enrolled at an accredited University pursuing a bachelor's degree in Business, Communications, Journalism, Marketing, Psychology, English, Design, Computer Science, Engineering, or a similar field
• Graduating December 2022 or later
• Excellent communication skills, both written and verbal
• High proficiency in MS Office Suite of Products (Word, Excel, Outlook, PowerPoint) 
• Able to build good cross functional relationships with a variety of teams
• Can-do, scrappy, creative spirit, with a desire to own projects from start to finish. 
• Self-starter with initiative, attention to detail, strong organizational skills 
• Quick, yet thoughtful and decision-making skills; knows when to ask questions, when to act, when to escalate, and when to ask for help 

Additional Information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.