IT Intern- Enterprise Service Desk at Careerlink

| Omaha, NE
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THE INTERPUBLIC GROUP OF COMPANIES (IPG), one of the world's largest organizations of advertising agencies and marketing services companies, is seeking Interns to join our IPG IT team. IPG IT provides foundational information technology services to IPG. IPG IT is the IPG "Global Community" that gains process efficiencies and cost savings by sharing the following common IT services:
• Enterprise Service Desk (ESD)
• Hosting
• Messaging
• Network
• Applications Support

This intern position is located in Omaha, NE and prefers a year or longer internship.

POSITION SUMMARY:

Our Enterprise Service Desk Intern provides technical support and escalation for IPG's many operating companies and sites through the handling of IT and verification tickets.

ESSENTIAL FUNCTIONS:

The ESD Intern will regularly complete the following tasks
  • Create and modify distribution lists and shared mailboxes
  • Verify MBOX access tickets
  • Address and finalize tickets for employees exiting IPG
  • Regulate employee mailbox permissions
  • Sort and forward IT tickets to appropriate local IT departments
  • Any other tasks assigned by supervisor

EDUCATION, SKILLS AND EXPERIENCE REQUIREMENTS:
  • Freshman, Sophomore or Junior Standing
  • GPA of 3.0 or above
  • At least 18 years of age
  • Computer Science or MIS Major
  • Must successfully complete IPG Background Investigation and Reference Checks
  • Candidates must be eligible to work in the U.S. for other than practical training

WHAT WE OFFER INTERNS:
  • Real world experience with a global company with cutting edge technology
  • Competitive pay and Paid Holidays
  • Challenging projects and training opportunities
  • Business casual environment - jeans everyday/shorts in the summer
  • Fun activities - Office functions, offsite events, charity drives
More Information on Careerlink
Careerlink operates in the HR Tech industry. The company is located in Omaha, NE. Careerlink was founded in 1992. It has 16 total employees. To see all 524 open jobs at Careerlink, click here.
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