Intern - Print System Engineer

| Watertown
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For Summer 2022

Are you a highly motivated engineering student with a system mindset and a passion for customer issues? Print System Engineering is a unique team within the Engineering department with a mission to bring a customer mindset to the detailed technical work being done on a daily basis. If you are a self-starter interested in system-level product challenges and enjoy cross-departmental thinking and problem-solving, then a Print System Engineer role might be for you. Qualified candidates for this role will find themselves working at the intersection of engineering, operations engineering, operations, product, and customer support teams; extraordinary communication skills are a must. Ideal candidates will exhibit exceptional system thinking and troubleshooting skills, combined with solid fundamental technical skills that demonstrate an understanding of mechanical, electrical, and software engineering.

Opportunities Abound for our Interns!

  • Assist in improving our products and customer experience 
  • Be a champion of customer-centric thinking in day-to-day product development and sustaining activities
  • Represent design for serviceability in product development and sustaining activities
  • Collaborate with customer support to create and improve documentation for both internal troubleshooting use and for customer-facing resolution of issues
  • Act as an internal escalation path for customer support to solve tricky customer issues
  • Work collaboratively with different teams to solve system issues
  • Work with operations engineering to implement solutions at the assembly and production stages of existing products
  • Diagnose and root cause returned warranty parts to expose trends and solve customer issues
  • Create test methods and fixtures to determine the root cause of issues, perform the testing, and propose solutions
  • Design, prototype, and release solutions to existing products, including introducing spare part items for customer use
  • Gain experience writing technical troubleshooting documents
  • Gain experience working with database tools 

Important Note:

Although we list out what we generally look for, we are very likely missing other attributes and skills you have that could make you a great fit but are not currently listed. Research has shown this especially applies to women and other marginalized groups, who tend to apply if they check 100% of every box, versus men who apply if they hit roughly 60%. The point we’re getting at, it doesn’t hurt to take a chance and apply!

What you have:

  • Working toward a Bachelor’s degree in an Engineering field
  • Ability to handle multiple tasks in an extremely fast-paced engineering environment
  • Hands-on experience working with and debugging systems that involve various mechanical, electrical, and software components is a plus
  • A hands-on approach to solving problems
  • A passion for solving novel issues
  • An ability to quickly adapt and focus on new challenges
  • Understanding of various manufacturing methods
  • Highly organized
  • Great time management skills
  • Technical troubleshooting mindset
  • Fastidious attention to detail and a passion for quality
  • Strong verbal and written communication skills - can convey complex technical topics in simple terms across internal departments
  • Ability to switch between an engineering and customer mindset
  • Experience with change control systems (EPDM, Github, ERP, and PLM systems) is a plus
  • Familiarity with 3D CAD (SolidWorks, Fusion360, Onshape, etc.)
  • Ability to work independently and be self-directed
  • Great interpersonal skills and ability to work with technical and operational teams
  • Eagerness to take on new projects and responsibilities

Why Markforged?

Help us reinvent manufacturing. 

We are reinventing manufacturing so that engineers can build anything they imagine.

 

We are one team that wins together!

You will be engaging every day with passionate and dedicated individuals in a collaborative environment working towards making best-in-class products.

 

Perks & Benefits

For all US-based roles, we offer a competitive compensation package and a full suite of benefits, including medical insurance, dental insurance, vision insurance, 401(k), parental leave, commuter benefits, open PTO policy, and more. Our work environment includes casual dress, a fully stocked kitchen, bike storage, free parking, weekly catered lunches, and fitness perks. You will have unlimited access to our 3D printers for professional and personal parts!

 

Please be aware that the Company requires all employees [who are required to work onsite, whether regularly or sporadically] to be vaccinated for COVID-19. This position will require the successful candidate to show proof of a vaccination. The Company is an equal opportunity employer, and will provide reasonable accommodation to those individuals who are unable to be vaccinated consistent with federal, state, and local law.

 

Markforged values the differences among our employees and provides equal employment opportunities to all employees and applicants for employment. These differences include but are not limited to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, or service in the military. This goal emphasizes the development of inclusive work environments that capitalize on each employee’s skills, experience, and unique perspectives as we strive to achieve an unparalleled standard of excellence.

 

To all recruitment agencies: Markforged does not accept agency resumes. Please do not forward resumes to our jobs alias or Markforged employees. Markforged is not responsible for any fees related to unsolicited resumes.

 

 

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More Information on Markforged
Markforged operates in the 3D Printing industry. The company is located in Watertown, MA. Markforged was founded in 2013. It has 420 total employees. It offers perks and benefits such as Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees, Daily sync and Open door policy. To see all 3 open jobs at Markforged, click here.
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