Title: Intern - Market Research Deliverable Production

Location: U.S. Remote 

Reports to: Syndicated Deliverable Production Director

The Role: Do you love data? Do numbers excite you? Would you like to be behind the scenes of one of the largest online voice of the customer platforms serving multiple industries? At J.D. Power, big data solutions are what we do. If this piques your interest; this is the role for you.

As an Intern within the Syndicated Deliverables team, you will support cross-functional research teams for our customer satisfaction survey research-based business. You will be working with internal key stakeholders to develop data insights and reporting for clients. You will ensure our online content delivery platform meets J.D. Power’s high standards and develop/maintain optimal quality assurance protocols that can be leveraged across the entire organization. You will also work closely with other teams within the greater organization to ensure studies are designed to maintain scientific integrity, quality, produced in an efficient and timely manner.

The Impact: The Intern will be a member of a team of Consumer Insights and Deliverable Production experts. You will need to be a self-starter who can work autonomously or as part of a larger collective to forge and foster close-knit relationships with other departments. You and the team will ensure J.D. Power study deliverables are designed and produced to meet client needs in a timely manner and ensure the production of the syndicated study is efficient and smooth.

Responsibilities:

• Effectively perform Quality Assurance (QA) protocols on online charting /graphical assets, client presentations, and other assets
• Ensure that deliverable designs and executions meet J.D. Power visual and quality standards
• Develop and document deliverable specifications and artifacts for a set of syndicated studies
• Perform Quality Assurance processes on input forms and deliverables to verify accuracy to specifications
• Strong multi-tasking and organization abilities; can work independently
• Sense of urgency necessary to meet goals, objectives, and deadlines; general willingness to learn and is not afraid to take things on

Qualifications:

• Experience in market research and/or related fields is desirable, but not required
• Education: actively enrolled and in pursuit of a B.S. or M.S. degree
• Desire to learn how to interpret and write technical documents
• Experience building assets within software such as Tableau, Dapresy, and the like is desirable, but not required
• Coding experience in areas such as HTML, JavaScript, VBA, etc. is desirable, but not required
• Demonstrated light-to-moderate experience using SPSS (or similar statistical software) with an interest in market research and/or data visualization(s) is desirable, but not required
• Strong organizational skills and high attention to detail
• Extensive knowledge of the Office 365 architecture

The Team / The Business: Efficient, integrated and highly skilled team of Consumer Insights and Syndicated Deliverables Analysts who sit inside the Data Science team along skilled research designers and statisticians.

Our Hiring Manager says: “In this fast-paced environment it is critical that you have an entrepreneurial and inquisitive spirit. Your willingness to not only execute fully on the current demands of the job, but also look for and improve upon task-driven activities is instrumental. Effective time management skills, the ability to ‘manage up’, coupled with your ability to clearly communicate in a professional manner is critical. You’ll be joining a team of high-performing individuals and as such should come prepared to work hard. The underlying assumption is that you’ll be gaining not only very pointed and tactical skills, but also many transferable skills that will aid in your career progression. I’m excited to bring the right person into this role and elevate our work to the next level.”

J.D. Power is a global leader in consumer insights, advisory services and data and analytics. A pioneer in the use of big data, artificial intelligence (AI) and algorithmic modeling capabilities to understand consumer behavior, J.D. Power has been delivering incisive industry intelligence on customer interactions with brands and products for more than 50 years. The world's leading businesses across major industries rely on J.D. Power to guide their customer-facing strategies.  

Company Mission  

J.D. Power is clear about what we do to ensure our success into the future. We unite industry leading data and insights with world-class technology to solve our clients’ toughest challenges.   

Our Values  

At J.D. Power, we strive to be Truth Finders, Change Makers and Team Driven - the distinct behaviors that, together, define our unique culture.  

Truth Finders - At J.D. Power, we are proud of the unbiased data and findings we provide. As individuals, each and every member of our team is dedicated to living this same objectivity and embodying the highest ethical and professional standards – the only ‘favorite’ we have is the truth.  

Change Makers - At J.D. Power, we never stand still. We constantly seek better ways – innovating and evolving in everything we do to support our colleagues and our clients alike – and all in service of delivering data and insights that drive meaningful business impact.  

Team Driven - At J.D. Power, we are one team and we are activated. Regardless of individual role, every member of our team is dedicated to supporting their immediate colleagues and our broader J.D. Power family to deliver on our collective purpose and make us greater than the sum of our parts. At J.D. Power, these values are more than words. We bring these values to life throughout our organization through our employee event series — J.D. Power Values Days. Each quarter, we celebrate one of our core values and hold an annual event to celebrate our combined values at the end of the year.  

We are dedicated to leveraging comprehensive and equitable practices which contribute to the overall success of the company and its employees. We invite you to learn more about our DE&I efforts.  

J.D. Power is an equal opportunity employer and compliant with AODA/ADA legislation. If you require accommodations during the recruitment and selection process, please specify.  

To all recruitment agencies: J.D. Power does not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.  

EOE/M/F/Vets/Disabled 

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