Intern, Client Relationship Manager, Summer FIS University Program 2022

| Cincinnati, OH
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Job Description
Are you curious, motivated, and forward-thinking? At FIS you'll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate, and above all fun.
Join the 2022 FIS University Summer Internship Program!
As a 2022 FIS University Program Summer Intern, you will have the opportunity to participate in team projects, social events, professional development seminars, and work alongside team mentors. This is a full-time (40hrs/week) paid internship that will begin on June 6, 2022 and conclude on August 12, 2022.
About The Team
The Client Management Team supports the VIP clients within the Merchant Division of Worldpay from FIS. We act as the client's advocate for servicing, product delivery, education, compliance, reporting, strategy, and other needs that may present themselves. It is our goal to not only retain a client but help them grow; we wish to truly be their payments partner. The RM team truly acts as a team working together, educating one another, and supporting each other for success. We also have a great "village" that supports our efforts from product, marketing, compliance, operations, and executive management.
What You Will Be Doing
In this role you will be supporting the Client Managers and our clients in one or more of the following ways:

  • You may lead a project for a client conversion or migration or expansion
  • You may assist in a major research project for a client issue or escalation
  • You may assist with the collection of data for a client presentation
  • You may lead in the troubleshooting of a client escalation to resolution
  • You may help draft/ create documentation for the team and or client


What You Bring

  • Rising Senior (graduating December 2022 through May 2023)
  • Proficiency in Microsoft Office Suite
  • Self-motivated and a willingness to learn
  • Excellent communication and interpersonal skills


What We Offer You

  • Competitive full-time paid summer internship
  • Opportunity to participate in projects that directly impact business value
  • The chance to work on some of the most challenging, relevant issues in financial services & technology
  • Time to support charities and give back to your community
  • A work environment built on collaboration, flexibility, and respect


Vaccination Requirements
Notice to all US applicants: All employees must be fully vaccinated against COVID-19. Individuals with a disability (including a medical condition) or sincerely held religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
EEOC Statement
FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here
For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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More Information on FIS
FIS operates in the eCommerce industry. The company is located in Jacksonville, FL, Denver, CO, Atlanta, GA and Milwaukee, WI. FIS was founded in 1968. It has 57000 total employees. It offers perks and benefits such as Volunteer in local community, Partners with nonprofits, Friends outside of work, Eat lunch together, Intracompany committees and Open door policy. To see all jobs at FIS, click here.
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