Implementation Intern - Co-Op at Panorama Education (Remote)

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About Panorama:
Panorama is a fast-growing national technology company focused on radically improving education. More than 1,500 school systems serving 15 million students across all 50 states have adopted our platform to understand students’ academic and social-emotional strengths and to identify those in need of additional support. School systems turn to our suite of tools to ensure that every child gets the support they need, including school climate and social-emotional learning surveys, tiered intervention planning, and professional development.

Panoramians can choose to work fully remote anywhere within the Continental United States, in-person from our Boston/San Francisco offices, or a hybrid option.

Panorama’s Program:

During this full-time 6 month paid Internship Co-Op, you will gain hands-on experience, mentorship and training with a national EdTech company. You’ll have the opportunity to learn cutting edge educational software, gain direct experience with customers, and set the foundation for additional internship work. If you enjoy large complex technical projects, are invigorated by fast-paced situations, and data platforms are your thing, continue reading… 

About the Role:

Panorama’s Implementation Team ensures that we successfully integrate key data streams so that student data is accurately and clearly rendered in the Panorama Student Success platform. You will collaborate mostly internally with Implementation Leads and client-facing project teams to improve processes and execute client projects on time and error-free. We serve with empathy as our clients are sophisticated users of data and educate thousands of students every day.  

Responsibilities:

  • Support client intake by presenting technical specifications to project teams to ensure that clients have a clear understanding of expectations and requirements, including the types and formats of the data exchanged
  • Partner with project teams to understand, design, and deliver the technical elements of a project, related to systems integrations 
  • Identify and work through technical roadblocks that may impact client integration projects, such as correct data export formats (e.g. Direct Access / SFTP) and collaborate internally to troubleshoot client needs and explore solutions
  • Perform quality assurance (QA) checks on our integrations to ensure error-free launches
  • Investigate, prioritize, and advocate for upstream tooling or process changes that cause quality assurance issues

Our Ideal Candidate Has:

  • Availability to work 40 hours per week
  • A 6 month commitment for this internship - June through December 2022
  • Currently pursuing a Bachelor’s or Master's degree (majoring in Business, Economics, Marketing, Education, Sales, Communications, Social Impact, Entrepreneurship or another related field)
  • Mac and PC-based applications experience, with an emphasis on Google Suite, Microsoft Office. Salesforce, Excel, Google Sheets, basic coding is a plus. 
  • Strong communication, interpersonal skills and problem solving capabilities
  • Focus on meeting customer needs and maintaining customer satisfaction. 
  • Ability to identify and communicate when putting action plans in place for completion.

Panorama excitedly hosts two in-person "all team meetings" a year. All Panoramians attend and travel/hotels are provided. (Paused due to Covid)

Panorama Education is dedicated to building a diverse and inclusive company because we serve students, educators and families from tremendously diverse backgrounds and identities across the country; we’ve seen how our product and impact are strengthened the more we reflect that diversity. In addition, we have found (and we believe the research) that diverse teams are higher-performing, and we embrace the varied perspectives that our team members share with each other. As such, we are an Equal Opportunity Employer. Panorama also has a policy on maintaining a drug-free workplace.

#LI-Remote

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C#Languages
    • JavaLanguages
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    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ReactLibraries
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
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    • CanvaDesign
    • IllustratorDesign
    • PhotoshopDesign
    • AsanaManagement
    • ConfluenceManagement
    • Google DriveManagement
    • Google DocsManagement
    • Google SlidesManagement
    • JIRAManagement
    • TrelloManagement
    • DocuSignCRM
    • HubSpotCRM
    • OutreachCRM
    • SalesforceCRM
    • MailChimpEmail

An Insider's view of Panorama Education

What's something quirky about your company?

Many of us here use our old elementary or middle school pictures as our Slack picture or profile picture. I think this says a lot about who we are as a team, our culture and what makes us so unique. We’re a group of many former educators and folks who are passionate about holistically supporting students across the country.

Jony

Team Lead

What projects are you most excited about?

The biggest factors that initially piqued my interest in Panorama are the same ones that make me excited to stick around for years to come - the opportunity to work at a growing company with big ideas and ambitious goals, working alongside great colleagues and being apart of a culture that values work-life balance and caring about people.

Vinu

Outreach Director

What are some things you learned at the company?

I found Panorama's interviews to focus more on personality and drive. Instead of an investigative approach into ones' technical abilities, they give opportunities for candidates to show their strengths in a comfortable setting. My technical interview went really well, but my communication and empathy skills really helped distinguish me.

Corey

Senior Software Engineer

How do your team's ideas influence the company's direction?

We empower each team member to build plans to turn strategy into reality. We believe that leveraging everyone’s unique skills and experiences will yield the best possible outcomes for our clients and cultivate an environment of teaching & learning.

Katie

CFO

How do your team's ideas influence the company's direction?

Everything we do is for students. That’s the thing I loved about Panorama immediately. It gave me that sort of pit in the stomach feeling that I really wanted to work here. We help support students and enable district administrators to make their students successful. We live our mission every single day, and it’s threaded into everything I do.

Casey

Outreach Specialist

What are Panorama Education Perks + Benefits

Panorama Education Benefits Overview

At Panorama Education, one of our core values is Care About People. We value team members and the contributions they make to the organization. That is why we offer a variety of great perks and comprehensive benefits to meet your unique work life. This includes 2 weeks a year of full office closure, 16 week of paternal leave, 12+ company holidays, flexible vacation and paid time off, access to professional development, wellness and home office reimbursements, along with more traditional benefits like medical, dental & vision.

Culture
Volunteer in local community
Panorama encourages team members to give back to their local communities. Many team members serve as mentors to various groups across the country.
Friends outside of work
Eat lunch together
Intracompany committees
Panorama has culture and fun committees that manage heritage celebrations, events and all team programs.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Panorama's leadership team is as diverse as our staff, and we are focused on continuous improvement of our D&I initiatives which started in 2016.
Unconscious bias training
Panorama offers a continual unconscious bias training to any team member that will become a part of the interview process or would like to attend.
Mean gender pay gap below 10%
Diversity Employee Resource Groups
We are proud to be part of a team with diverse perspectives, identities, and interests. We honor these through Employee Resource Groups, Affinity Groups and Cultural Celebration Committees
Hiring Practices that Promote Diversity
A revamped hiring process lead to the increase of representation of minority groups in 2021. In our tech department, 44% of our team recognizes as female, and 36% of our team recognize as non-white.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Panorama's FSA helps employees pay for eligible health & dependent care expenses with pre tax contributions up to $2,750 annually. (This includes copays, deductibles, daycare, after-school care, etc)
Disability Insurance
Panorama covers 100% of the monthly premiums for short-term disability. Long-term disability is also offered.
Dental Benefits
Panorama’s dental insurance plan provides 100% coverage for semi-annual dental exams.
Vision Benefits
Panorama's vision insurance plan provides 100% coverage for annual eye exams and lenses after a $10 copay. Frames and contact lenses are covered up to $150.
Health Insurance Benefits
Panorama's health insurance plan through BCBS offers a PPO, HMO, and HDHP option. Panorama covers 90% of premium costs. This includes access to 24/7 telehealth and a nurse & physician hotline.
Life Insurance
Full-time employees will receive Basic Life Insurance and AD&D automatically. Panorama covers 100% of the monthly premiums and the maximum benefit amount is $50,000. Supplemental Life offered also.
Wellness Programs
Panorama provides monthly reimbursements up to $50 to employees for physical wellness expenses like gym memberships, yoga classes, running coaches, meditation apps, etc.
Team workouts
Panorama regularly offers team workouts such as yoga, zumba, and running clubs.
Mental Health Benefits
"Learn to Live", a platform to manage stress, anxiety, depression, even insomnia with multiple programs. Panorama offers an EAP that provides employees AND their household with free 24/7 assistance.
Retirement & Stock Options Benefits
401(K)
Panorama's 401(k) retirement plan offers a broad selection of funds to choose from through Human Interest.
401(K) Matching
Panorama matches 100% of employee contributions of up to 4% of their annual salary. Matched contributions vest right away!
Company Equity
Employee Stock Purchase Plan
Eligible employees receive stock options when hired. Our stock option platform is Carta.
Performance Bonus
Panorama's commission based bonus plan includes certain roles and departments. Ask during your interview to see if your role has a commission incentive.
Child Care & Parental Leave Benefits
Generous Parental Leave
Panorama offers up to 16 weeks of paid parental leave for all new parents. We also offer a flexible transition back to work, compassionate leave, and equitable pay for those on variable comp plans.
Flexible Work Schedule
Overlapping working hours for all team members will be 12-5PM EST. Team meetings and team-wide events will be scheduled within these hours.
Remote Work Program
Panoramians can choose to work fully remote, in-person from our Boston/San Francisco offices, or a hybrid option
Family Medical Leave
Team members who need to go on medical leave or support an immediate family member (child, spouse, or parent) who needs medical care will receive 12 weeks of leave. (12mo & 1,250hr qualification)
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Panorama's vacation policy includes a flexible PTO plan. We recommend team members take off 4 weeks a year, and provide 2 weeks a year for full company closure.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Panorama excitedly hosts two in-person "all team meetings" a year. All Panoramians attend and travel/hotels are provided.
Stocked Kitchen
Snacks, sodas and seltzers provided in office
Some Meals Provided
Panorama offers an employee lunch perk in sync with team wide activities. We also have snack boxes mailed to remote employee homes.
Happy Hours
Recreational Clubs
Fitness Subsidies
Panorama reimburses employees up to $50 per month on health, fitness and wellness.
Home Office Stipend for Remote Employees
Available for remote and hybrid employees. Panorama also offers office and commuting reimbursements (internet, office supplies for home office, furniture & co-working space).
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Every Panoramian is paired with a buddy on their first day. This buddy provides company mentorship throughout the year and a lifelong in person or remote friendship
Time allotted for learning
Each Panoramian is invited to LifeLabs development training.
Online course subscriptions available

Additional Perks + Benefits

We work really hard at Panorama so we make sure our team members are comfortable and well supported by benefits and perks that are motivating and encourage them to build long-term careers with us.

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