Human Resources Intern - USA - Summer 2022

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See yourself at Twilio

Join the team as one of our next Human Resource Interns!

Who we are & why we’re hiring

Twilio powers real-time business communications and data solutions that help companies and developers worldwide build better applications and customer experiences.

Although we're headquartered in San Francisco, we're on a journey to becoming a globally antiracist company that supports diversity, equity & inclusion wherever we do business. We employ thousands of Twilions worldwide, and we're looking for more builders, creators, and visionaries to help fuel our growth momentum.

About the job

This position is needed to support the People Team. Twilio is growing rapidly and seeking interns to join our People Team to learn, support and have an impact in scaling the People function to our employees and managers across the globe. We have increased our employee population by 72% over the past year which has created immense opportunity for impact in our People function. Interns will be an integral part in teams across the People team in designing and driving work and projects focused on building scalable solutions to tackle some of the organizations biggest challenges. 

As a Human Resources Intern, you will be placed in one of the following teams: 

Talent Management, Diversity & Inclusion, People Operations, Total Rewards, Talent Acquisition Operations and Early in Career Talent. 

Responsibilities

In this role, you’ll:

  • BE INCLUSIVE: Foster a collaborative and inclusive environment for your team members. Work in partnership across all of our People Teams to inspire our employees.
  • BE AN OWNER: Develop process and system improvements to drive a better employee experience; proactively finding opportunities, issues and risks.
  • WRITE IT DOWN: Design and develop project plans, including documentation of strategy, objectives, results, and timelines. 
  • BE BOLD: Be creative and innovative. You are empowered to experiment and build whether it’s a new process to improve the experience of a candidate, or a new tool to create a more efficient outcome for a business you support.
  • EMPOWER OTHERS: Build strong relationships across functions and customers to drive towards great outcomes.

Qualifications 

Not all applicants will have skills that match a job description exactly. Twilio values diverse experiences in other industries, and we encourage everyone who meets the required qualifications to apply. While having “desired” qualifications make for a strong candidate, we encourage applicants with alternative experiences to also apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table!

Required:

  • Currently working towards a Bachelors or Masters in Human Resources, Industrial and Organizational Psychology and/or MBA degree.
  • Understanding of HR practices and recent trends based on current curriculum, research and University projects. 
  • Ability to manage project work end-to-end by identifying key partners, prioritizing needs, and delivering business proposals. 

Desired:

  • Proven ability to demonstrate a drive for results and accountability of business needs.
  • Proven ability to work in an ambiguous environment and collaborate across multiple areas in order to achieve a common business objective.
  • Brings curiosity and desire to find opportunities for improvement across the People function.

Location

This role will be Remote in the United States.

What We Offer

There are many benefits to working at Twilio, including, in addition to competitive pay, things like generous time-off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location.

Twilio thinks big. Do you?

We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts.

So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now!

If this role isn't what you're looking for, please consider other open positions.

*Please note this role is open to candidates outside of Colorado as well. The information below is provided for those hired in Colorado only.

*If you are a Colorado applicant:

  • The estimated pay range for this role, based in Colorado, is $20-$23 an hour

Twilio is committed to delivering a comprehensive benefits program that provides support needed for you and your loved ones. It’s likely that you don’t think about benefits every day; however, they are an important component of your total compensation, and we want you to understand the options available to you so that you can make the most of your benefit dollars.  At the time of this posting, this role is eligible to participate in the following benefits, which Twilio reserves the right to modify at any time for any reason in accordance with applicable law:

Healthcare Insurance 

  • Prescription Drug
  • Medical
  • Dental
  • Vision 

Reimbursement Programs & Stipends

  • $65 per month work-from-home stipend
  • Up to $50 per month for wellness expenses and activities
  • Up to $30 per month to use towards books/eBooks
More Information on Twilio
Twilio operates in the Conversational AI industry. The company is located in San Francisco, CA, Washington, DC, Atlanta, GA, Mountain View, CA, San Francisco, CA, Redwood City, CA, Irvine, CA, Denver, CO and New York, NY. Twilio was founded in 2008. It has 6355 total employees. To see all 67 open jobs at Twilio, click here.
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