About the job
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable technology. We strive to make software freely accessible to everyone around the world. Software developed at Red Hat runs in vehicles that landed on the moon, airlines, banks, trains, social media, health care, academic institutions, robots, and in many other places.
If you're interested, keep reading!
The Red Hat Global Partner and Technical Enablement (GPTE) team is looking for an Intern to assist with and support a number of enablement programs in Raleigh, NC. The GPTE team is responsible for enabling Red Hat's solutions architects and consultants as well as partners. You will support these programs and processes and analyze collected program data to help inform decisions and enhancements that we will need to make. If you are detail-oriented and enjoy collaborating with others to work towards a common goal, gathering information, and analyzing and developing recommendations, you could be a great fit.
What you will do

• Perform operational process analysis, review existing processes, identify needs and possible duplication of efforts, and make recommendations for improvement
• Support process improvement initiatives, including collaborating within and outside of the Business Operations team to define net-new processes for curriculum management, enablement requests, and live instruction, as appropriate
• Review and refine existing process documentation around curriculum management, enablement requests, and live instruction, as appropriate
• Build and refine business presentations
• Communicate progress on projects and initiatives to leadership and stakeholders
• Align with existing standards, while being flexible enough to work in a highly dynamic and evolving environment

What you will bring

• Ability to work full-time May-August
• Currently pursuing a degree; if you have graduated, be no more than 6 months past your graduation date
• Proficient in office applications (particularly G Suite), especially spreadsheets and presentation software
• Ability to communicate effectively and professionally with diverse audiences
• Ability to work on your own with guidance
• Ability to work quickly and efficiently to meet short and medium-term goals

About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.