Fall Intern, Technical Writing (VerityStream) at HealthStream (Nashville, TN)

| Nashville, TN
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Job Details

Job Location
USA/Remote - Nashville, TN

Remote Type
Fully Remote

Education Level
4 Year Degree

Travel Percentage
None

Job Category
Intern

POSITION SUMMARY

The Internship Program at HealthStream will enable you to grow personally and professionally by providing you with real-world experience in one of the top healthcare IT companies in the United States. In HealthStream's Internship Program, you will have the opportunity to work on a variety of projects in a stimulating, collaborative environment. This experience, in partnership with your coursework, will set you up on a road for career success.

This intern position is an excellent opportunity for someone who may want to pursue a career in Technical Communications in the healthcare software industry. Working with VerityStream's Technical Writing department, this person will work with the industry's most cutting-edge online help and content management application suite: MadCap Flare, Central and Capture, updating the CredentialStream Knowledge Base with new instructions and images. In addition, this person will help the department develop and manage a new content management tracking system.

ESSENTIAL DUTIES OR RESPONSIBILITIES - (The below listed duties are not all inclusive. This position must also perform other duties as assigned.):
  • Use newly developed tools to record changes and set priorities for scheduling updates
  • Use Microsoft tools to assess and review over 1500 records, addressing any needs that arise
  • Help to create a master content management tracking system data base
  • Assist in auditing the new content management tracking system and help to locate and fix issues
  • Create and document the new content management tracking system procedure after it's completed


JOB SPECIFICATIONS: (Specialized, technical, or practical knowledge, skills, experience or abilities that are needed to perform the job. Include degrees, certificates, licenses, or other bona fide job qualifications.)
  • This position is remote. This person is expected to have a dedicated location to accommodate office work
  • Communicate effectively. When needed, this person should follow-up with team members to understand the goal
  • Most of the tasks will be assigned in specific terms. When explained, this person is expected to grasp an understanding of the project and run with it, checking in frequently and managing their time efficiently.


KNOWLEDGE/EDUCATION AND EXPERIENCE REQUIRED:
  • Computer and broad software proficiency is required.
  • All intern candidates MUST be currently enrolled students in an accredited college or university
  • Transcripts will be requested prior to initial interview (unofficial transcripts will suffice).


SKILLS REQUIRED (manual, verbal or mental manipulation of data or things):
  • Experience with various software applications including coding, formatting, and HTML code
  • Interest in documenting software
  • Understanding of best practices in writing and documentation with an eye for accurate spelling and grammar.


ABILITIES REQUIRED (work characteristics, behaviors, leadership abilities, etc.):
  • Must have an attention to detail.
  • Interns are expected to work 20 hours a week for the September-December internship period. Internship will cover dates starting in September and ending in mid-December, with some flexibility on dates given varying school schedules
  • This is a paid internship; pay starts at $15/hr for the Internship Program.
More Information on HealthStream
HealthStream operates in the Edtech industry. The company is located in Nashville, TN. HealthStream was founded in 1990. It has 900 total employees. It offers perks and benefits such as Flexible Spending Account (FSA), Dental Benefits, Vision Benefits, Health Insurance Benefits, Life Insurance and 401(K). To see all 44 open jobs at HealthStream, click here.
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