Experience Design Internship - Telecommute at Optum (Minneapolis, MN or Remote)

| Minneapolis–Saint Paul, MN +25 more | Remote
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Combine two of the fastest-growing fields on the planet with a culture of performance, collaboration and opportunity and this is what you get. Leading edge technology in an industry that's improving the lives of millions. Here, innovation isn't about another gadget, it's about making health care data available wherever and whenever people need it, safely and reliably. There's no room for error. Join us and start doing your life's best work.(sm)
Design At UnitedHealth Group, we use design, technology and the power of collaboration to forge new ways to help people live healthier lives. Our United Design teams leverage data, real-world insights, and creative minds to make life-changing healthcare products and services. We're transforming the way healthcare can help people from care to managing their wellbeing. Are you ready to be a part of healthcare's design transformation?
The Design Professional Program at United Design is an immersive internship program guaranteed to connect you to one of the most fundamental human needs: health.
United Design, part of the Optum, UnitedHealthcare and family of Companies within UnitedHealth Group, work globally across the organization on all aspects of Design. Through the power of design, we ground ourselves in the needs of the people we serve and craft new experiences for patients, consumers, healthcare providers and employees.
We are committed to driving human-centricity, accelerating design transformation and redesigning a health system that serves everyone. Our team cares about culture where we thrive both personally and professionally in an inclusive, diverse, and authentic environment.
We spark thought, work collaboratively to create compelling stories, design ecosystems and stories that impact millions of people every day. You will work side-by-side with design professionals driven by a design to drive impact as we transform today and design tomorrow with creative solutions to impact one of the largest health systems in the world.
You can be part of the change in the future of healthcare. This is truly your best next step.
You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
  • Service Design
    • As a Service Design Intern, you will explore how to think in end-to-end experiences, that include service systems, patient programs, applications, care facilities, etc. You will create thoughtful experiences for patients, consumers and healthcare professionals. You'll apply skills in sketching, prototyping, 3D-modeling and visualization to quickly turn ideas into ID concepts for iterative evaluation and development
    • Please note any specific design interests or skills when you include your portfolio
  • Digital Experience Design
    • As a Digital Experience Design Intern, you will influence and design digital products and services across UnitedHealth Group by applying skills in UX research, interface design, design thinking and information architecture. From concept testing and prototyping to developing interactions and applying visuals, you will support a variety of assets including websites, physical interfaces, mobile apps and portals
  • Research & Experience Strategy
    • As an Insights & Experience Strategy Intern, you will work across design strategy, design research, and business innovation to generate fresh insights and connect business to design. You will apply skills in strategy, design thinking, ethnography, research synthesis, storytelling and iterative prototyping to solve problems and develop new ideas, and to connect the dots between creative strategy and exemplary execution. Portfolio not required for this position only
  • Design Operations
    • As a Design Operations Intern, you will support the Design Operations team to think about the engine that drives Design at scale. Process flows and systems designs for efficient operational excellence

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • Currently pursuing a bachelor's degree from an accredited college / university during the duration of the internship. Internships are not intended for graduating seniors
  • Must be eligible to work in the U.S. without company sponsorship, now or in the future, for employment-based work authorization (F-1 students with practical training and candidates requiring H-1Bs, TNs, etc. will not be considered)
  • Full COVID-19 vaccination is an essential requirement of this role. Candidates located in states that mandate COVID-19 booster doses must also comply with those state requirements. UnitedHealth Group will adhere to all federal, state and local regulations as well as all client requirements and will obtain necessary proof of vaccination, and boosters when applicable, prior to employment to ensure compliance

Preferred Qualifcations:
  • Currently pursuing a bachelor's degree in Business, Design (animation/interaction), Operations
  • Minimum 3.00 cumulative GPA
  • Experience with design tools such as Figma, Miro, Mural, etc.
  • Experience with product management
  • Intermediate level of knowledge with Microsoft Excel

To protect the health and safety of our workforce, patients and communities we serve, UnitedHealth Group and its affiliate companies require all employees to disclose COVID-19 vaccination status prior to beginning employment. In addition, some roles and locations require full COVID-19 vaccination, including boosters, as an essential job function. UnitedHealth Group adheres to all federal, state and local COVID-19 vaccination regulations as well as all client COVID-19 vaccination requirements and will obtain the necessary information from candidates prior to employment to ensure compliance. Candidates must be able to perform all essential job functions with or without reasonable accommodation. Failure to meet the vaccination requirement may result in rescission of an employment offer or termination of employment
Careers at UnitedHealth Group. We have modest goals: Improve the lives of others. Change the landscape of health care forever. Leave the world a better place than we found it. Such aspirations tend to attract a certain type of person. Crazy talented. Compassionate. Driven. To these select few, we offer the global reach, resources and can-do culture of a Fortune 5 company. We provide an environment where you're empowered to be your best. We encourage you to take risks. And we offer a world of rewards and benefits for performance. We believe the most important is the opportunity to do your life's best work.(sm)
Colorado, Connecticut or Nevada Residents Only: The hourly range for Colorado residents is $16.00 to $17.07. The hourly range for Connecticut / Nevada residents is $16.00 to $19.18. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you'll find a far-reaching choice of benefits and incentives.
*All Telecommuters will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
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Technology we use

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What are Optum Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Casual Dress
Parking
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Online course subscriptions available

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