Customer Success Intern - Summer 2022 (Remote)
About the Role
Are you passionate about Internet Security and Informatics? Do you want to work where the people are as committed and as passionate as you are? As a Customer Success Intern with CrowdStrike you will work directly with the Customer Success team to develop and prototype automated ways to better understand and run the business - informatics. At CrowdStrike, you will be working with people who “wrote the book” on hacking and internet security. To be successful in this role, you must be a motivated self-starter, be committed to ongoing self-education, possess strong project and analytical capacity and have excellent technical problem solving skills.
You will…
Work with the Customer Success Team to document and quantify current processes.
Develop and execute project plans to rapidly prototype processes and tools.
Write up findings & lessons learned.
Teach team members how to use & apply new tools and processes
Participate in technical communications within the team to share best practices and learn about new technologies and complimentary storage applications.
Work with members of other teams (IT, Sales, Operations, Finance) to ensure linkages.
What You’ll Need…
Pursuing Bachelor’s Degree in business, informatics or computer science, not graduating earlier than August 2022
Technical aptitude, preferably on Mac’s and MS Office
Familiarity with Excel and Tableau
Excellent communication skills, written and verbal
Proven problem-solving skills
Collaborative attitude
Bonus Points
Great team player – collaboration skills
Willingness / ability to learn new tools and processes
Light scripting skills
Here’s what our previous interns have to say about our program:
The CrowdStrike Internship Experience (video)
Our feature on The Internship Show (podcast)