Join our mission

Intuit is a global technology platform that helps consumers and small businesses overcome their most important financial challenges. Serving more than 100 million customers worldwide, we believe that everyone should have the opportunity to prosper. We never stop working to find new, innovative ways to make that possible.

Overview

Company Overview

Year-over-year, Intuit has been recognized on Fortune's "100 Best Companies to Work For" and at the top of Fortune World's "Most Admired Software Companies." Immerse yourself in our award-winning culture while creating break-through solutions that change the financial lives of more than 50 million personal users, seven million small businesses, and over 1,800 financial institutions and their millions of customers worldwide. Combining organic growth with strategic partnerships, Intuit is expanding its social, mobile, and global footprint with products and services that are revolutionizing the industry. Our 10,000+ entrepreneurial employees have brought more than 250 innovations to market-from QuickBooks®, TurboTax®,and Mint®, to big data, SaaS, and mobile apps. The breadth and depth of these customer-driven innovations mean limitless opportunities for you to turn your ingenious ideas into reality at Intuit.

Customer Success is driving Intuit's transformation to become an "AI-driven expert platform", innovating on the way customers access expertise and digitizing the services industry. These customer experiences are delivered through offerings such as TurboTax Live and QuickBooks Live, and extend to how customers access help and support through their entire journey, across all of our offerings. Further, Customer Success is responsible for delivering an outstanding experience to our experts - the people on our platform that deliver advice and support to customers.

What you'll bring

**This position is intended for students in an undergraduate degree-seeking program to which they will return to their academic program at the end of the summer internship in 2022, with a graduation date of Spring 2023. If you do not meet this minimum criteria, please revisit our careers site for other opportunities.**

About You:

• A current student (junior year) in an undergraduate degree seeking program pursuing a bachelor's degree, graduating no sooner than May 2023
• Passion for tech industry and demonstrated interest in business (such as through major/minor, past work experience, extracurriculars)
• Excellent problem-solving skills and good judgment
• Comfortable spinning up a spreadsheet model/working with information, and creating a slide presentation
• Strong written and verbal communication skills
• Driven and a self-starter; curious and enjoys solving hard problems

Our Investment in You - Features of the Intern Program:

• Our 10- to 12-week internship program is paid and helps deliver opportunities to learn, grow, and make an impact
• Specialized onboarding
• Impactful and meaningful projects
• Access to senior leaders
• Skills/function-based training
• Social and networking activities
• Intern & Co-op Summit
• 8 hours paid time for volunteering

Intuit has been recognized as a best employer and is consistently ranked in the top 25 on Fortune's "100 Best Companies To Work For" and Fortune World's "Most Admired Software Companies" lists.

EOE AA M/F/Vet/Disability

Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance.

How you will lead

How You'll Make an Impact:

Within SBSEG Customer Success, the Business Operations team partners with senior stakeholders to drive our strategy, enable accountability and transparency, and ensure successful execution of strategic initiatives that deliver outstanding customer and expert experiences. We also "hands on" drive or manage initiatives that are especially transformational in nature.

As a Customer Success Business Operations Intern within Intuit's Small Business and Self-Employed Group (SBSEG), you will be part of a dynamic and collaborative team of winners with a passion for innovation and technology, helping to revolutionize the way the world does business.

Specific responsibilities and projects will be assigned at the beginning of the internship and may include:

• Analyzing key business processes and create / executing recommendations to operate more effectively
• Partnering with cross-functional teams to create the approach and plan for a strategic body of work
• Project managing a high priority initiative or workstream to ensure that outcomes are being delivered as expected
• Presenting work to senior and executive stakeholders