About the job
The Red Hat Business team is looking for a Business Systems Analyst Intern to join us. In this role, you will identify and align business requirements to technical requirements. You will work with cross-functional teams to help successfully implement and transition global operations and shift-left activities to support while also guiding ongoing process improvements. As a Business Systems Analyst Intern, you will be part of efforts like global operations consolidation and also ensure that all system and project artifacts adhere to best practices for operational efficiency, scalability, and stability.
What you will do
- Work on problems of diverse scope where analysis of data requires evaluation of identifiable factors
- While migrating operational work, identify process gaps and solutions
- Demonstrate good judgment in selecting methods and techniques for obtaining solutions
- May provide consultation to users on processes and best practices
- Map and document interfaces between legacy and new systems
- Translate customer requirements into a highly developed requirements document
- Identify options for potential solutions and assess them for technical suitability
- Conduct requirements analysis and prepare specific proposals for modified or replacement systems
- Work closely with colleagues, developers, testers, and a variety of end users to ensure technical compatibility and user satisfaction
- Support users on change management
What you will bring
- Ability to work full-time May-August
- Currently pursuing a degree; if you have graduated, be no more than 6 months past your graduation date at the start of the internship
- Experience building workflow diagrams
- Presentation and communication skills
- Bachelor's degree in an IT-related field
- Experience working with cross-functional teams
- Ability to analyze and synthesize business requirements
- Advanced Excel or Google Sheets (Pivot tables, lookups, etc.) skills
- Understanding of the software development life cycle
- Excellent analytical skills
About Red Hat
Red Hat is the world's leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.