About Us
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Job Description
Job Responsibilities
- Assist in responding to member enquiries received via the Ascott Star Reward (ASR) member enquiry mailbox
- Work closely with different tech departments to troubleshoot system-related issues and errors arising from member enquiries
- Provide support to ASR HQ global campaigns including promotion set-up, content updates on website and mobile app
- Perform rate parity checks and follow-up with Clusters to drive Ascott's direct distribution strategy
- Provide support to the project managers when required
Job Requirements
- Currently pursuing a diploma or degree in Hospitality, Marketing, Business Administration or Computer Science
- Proficient with Microsoft Word, PowerPoints and Excel
- Knowledge in Photoshop/Illustrator would be a plus
- Detailed oriented, organised and able to resolve difficult situations calmly
- Comfortable with communicating with different teams and be in a customer-facing role
- Open to learn new systems (CRM, AEM, RMS etc.) to perform tasks as required
Closing Statement:
At CapitaLand, we advocate fair employment practices, and recruit talents based on merit and fit with our Corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.
Only shortlisted candidates will be notified.
Top Skills
What We Do
CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 260 cities in over 40 countries.
Within its ecosystem, CapitaLand has developed an integrated suite of investment management and operating capabilities that supports its real estate businesses and platforms in building core competencies across the real estate value chain. With this full stack of capabilities, CapitaLand can optimise the strategies of its listed real estate investment management business CapitaLand Investment, and its privately held property development arm CapitaLand Development; to drive competitive advantage for its businesses.
CapitaLand places sustainability at the core of what it does. As a responsible real estate company, CapitaLand contributes to the environmental and social well-being of the communities where it operates, as it delivers long-term economic value to its stakeholders
