The Role
Instructional Designers at Coupa create eLearning content for product training, collaborating with stakeholders to address learning needs and enhance customer success.
Summary Generated by Built In
Coupa makes margins multiply through its community-generated AI and industry-leading total spend management platform for businesses large and small. Coupa AI is informed by trillions of dollars of direct and indirect spend data across a global network of 10M+ buyers and suppliers. We empower you with the ability to predict, prescribe, and automate smarter, more profitable business decisions to improve operating margins.
Why join Coupa?
🔹 Pioneering Technology: At Coupa, we're at the forefront of innovation, leveraging the latest technology to empower our customers with greater efficiency and visibility in their spend.
🔹 Collaborative Culture: We value collaboration and teamwork, and our culture is driven by transparency, openness, and a shared commitment to excellence.
🔹 Global Impact: Join a company where your work has a global, measurable impact on our clients, the business, and each other.
Learn more on Life at Coupa blog and hear from our employees about their experiences working at Coupa.
The Impact of an Instructional Designer at Coupa:
Instructional Designers at Coupa create and maintain best-in-class eLearning, instructor-led, and virtual instructor-led content for Coupa Product training to serve customers, partners, and employees. They have a solid knowledge of instructional design, adult learning theory, and technical training best practices. They must possess a strong bias for action and an unwavering commitment to making our internal and external customers and partners successful.
What You'll Do:
- Work directly with cross-functional stakeholders and subject matter experts to identify learning needs and objectives.
- Design and develop effective learning solutions that address knowledge and/or performance gaps for customers and partners.
- Use core instructional design principles and theories to maximize learning and produce impactful results.
- Generate scripts, storyboards, and prototypes of training content to be reviewed and approved by key stakeholders.
- Leverage various multimedia approaches and authoring tools to create interactive online learning experiences.
- Create and update curriculum to be delivered in multiple modalities including online, instructor-led, and virtual instructor-led training.
- Ensure course materials meet quality standards and align with writing and style guidelines.
- Effectively own content development projects and collaborate with SMEs, curriculum managers and other internal stakeholders, as well as ILT content delivery teams.
What You Will Bring to Coupa:
- 2+ years of curriculum management, learning experience, and/or instructional design experience in a corporate training environment. SaaS experience preferred.
- 2+ years of experience in adult learning, organizational development, or professional training programs.
- BA or BS degree in Education, Instructional Design, or another relevant field.
- Strong understanding of instructional design process, knowledge transfer methods, curriculum, and taxonomy.
- Experience with a variety of applications (Microsoft Office) and authoring tools (e.g. Articulate 360, Adobe Creative Cloud, and Camtasia).
- Demonstrated ability to communicate complex technical information and convert it into easily understandable and engaging learning content.
- Demonstrated ability to assess learning needs and develop media-rich, engaging, and high-impact learning solutions.
- Strong organizational and project management skills with a sense of ownership and the ability to successfully execute on deliverables.
- Excellent internal relationship-building skills and ability to drive effective communication, collaboration, and commitment across disparate groups with competing priorities.
- Outstanding writing and editing skills, and attention to detail.
Coupa complies with relevant laws and regulations regarding equal opportunity and offers a welcoming and inclusive work environment. Decisions related to hiring, compensation, training, or evaluating performance are made fairly, and we provide equal employment opportunities to all qualified candidates and employees.
Please be advised that inquiries or resumes from recruiters will not be accepted.
By submitting your application, you acknowledge that you have read Coupa’s Privacy Policy and understand that Coupa receives/collects your application, including your personal data, for the purposes of managing Coupa's ongoing recruitment and placement activities, including for employment purposes in the event of a successful application and for notification of future job opportunities if you did not succeed the first time. You will find more details about how your application is processed, the purposes of processing, and how long we retain your application in our Privacy Policy.
Top Skills
Adobe Creative Cloud
Articulate 360
Camtasia
MS Office
What the Team is Saying
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Jessica Fonseca
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Aditya Maheshwari
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Procurement
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The Company
What We Do
Coupa is a global technology company that helps businesses run smarter by connecting all the ways they spend money — from procurement and expenses to payments and supply chain decisions — in one intelligent platform. In simple terms, Coupa gives organizations the visibility and control they need to make better financial choices, reduce waste, and drive real impact. It’s where technology meets purpose: helping companies manage their resources more responsibly while creating a positive ripple across their people, partners, and the planet.
Why Work With Us
At Coupa, we prioritize an inclusive and empathetic workplace where every voice is valued. Our teams are proactive and accountable, ensuring we collaborate effectively to achieve our goals. The foundation of our culture rests on our people; we believe in fostering an environment that encourages innovation and curiosity.
Gallery
Coupa Offices
Remote Workspace
Employees work remotely.
Our virtual-first approach is intentional. It gives you the freedom to do your best work in a space that supports focus, balance, and creativity, while staying connected to a global team of changemakers who are redefining the future of business spend
Typical time on-site:
None
HR
SG
Ann Arbor
Bogotá, CO
Boston, MA
Chicago, IL
Dubai, Dubai 48800
Hyderabad office
São Paulo, BR
Shivaji Nagar, IN
Tokyo Office
Uppsala, SE
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