Thanks to our innovative BuyNow PayLater payment solution, Scalapay is transforming the way more than 6.5 million customers buy online and in-store, empowering 8,000+ merchants (online and in-store) to give their customers magical shopping experiences.
Being only 3 years old didn’t stop us from becoming a unicorn 🦄 We have raised over $700mln and we did this thanks to a team built around our 4 core values: #MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.
This is where your magic happens. If you love it, Scalapay it ♥
THE MISSION:
We’re looking for a driven Instore Key Account Manager (KAM) to build lasting relationships with our retail partners in Italy. You’ll manage a portfolio of merchants, identify new growth opportunities, and use data-driven insights to maximize their success.
What You’ll Do:
- Strengthen partnerships through sales calls, business reviews, and ongoing support;
- Advise merchants on optimizing revenue and marketing using Scalapay's premium products (e.g., Affiliation, Media Packages);
- Collaborate with the Sales Team to support the growth of our brands. Yes, this means some hunting with them;
- Boost Scalapay adoption by growing merchant collaborations and co-marketing campaigns;
- Analyze data to uncover opportunities and create tailored sales presentations;
- Develop case studies and share best practices to scale account management efforts;
- Experiment with new strategies to drive revenue growth and provide weekly forecasts;
- Advocate for your merchants internally to enhance products and services;
- Attend market visits, fairs, and events to meet partners face-to-face and stay ahead of industry trends.
Who you are:
- Proven sales and negotiation expertise with a knack for growing partnerships;
- Strong business acumen and ability to upsell/cross-sell;
- Experience following structured sales processes with KPIs and measurable results;
- Data-driven, proactive, and organized approach;
- 5+ years in account management or business consulting, ideally in e-commerce;
- Fluent in Italian and English; willing to travel up to 30%.
EXPECTED OUTCOMES:
- Meet or exceed the target every quarter;
- Become a fundamental part of the italian team and help the company grow;
- Strengthen Scalapay's position in the Country;
- Make Scalapay number 1 priority for the top 30 merchants in Italy;
- Foster a positive and inclusive team culture within the local team, encouraging collaboration, innovation, and a strong sense of ownership.
WHY YOU SHOULD JOIN SCALAPAY:
- Attractive packages based on skills and experience - the salary band we have for this position is an Overall Total Earning between 65’000€ and 75’000;
- International environment with significant challenges to be met every day;
- Lots of opportunities to work with a team of industry leaders who are focused on delivering products that offer exceptional user experiences;
- Personalised support to accelerate your professional growth and take ownership of the products you deliver: we want to help you grow!
HIRING PROCESS:
- Initial Chat: A brief conversation with our Talent Acquisition team;
- Hiring Manager Interview: A deep dive into your experience and motivation for the role;
- Case Study: A skills-based test with a debriefing session involving key stakeholders, conducted in our Milan office;
- Final Chat with Simone (CEO): An opportunity to discuss Scalapay’s values and assess cultural alignment.
Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages.
Pro tip: send your CV in English 😉
Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.
We believe in the power of diversity: Scalapay is an Equal Opportunity Employer for any minority, disability, gender identity or sexual orientation.
What We Do
Scalapay is an innovative payment method which allows a customer to defer payments through 3 or 4 interest-free installments. The buy now pay later service is available in over 7.000 physical stores and in the e-stores of more than 5.000 brands. The cost of the service is totally free for the customer and is financed by a commission applied to retailers who are immediately paid for their product. Scalapays’ service has seen a 48% increase in the average order value, an increase in cart conversion, and a decrease in its abandonment rate. Over a period of three months, 65% of platform users return to the store or e-commerce they purchased from using Scalapay
.JPG)
_2.png)
