Location: Gothenburg (Hybrid with work from home up to 3 days per week )
Business Area: Tax and Accounting
Wolters Kluwer is a global leader in professional information, software, and services for the legal, tax and accounting, finance, healthcare, and compliance sectors. With operations in over 40 countries and more than 19,000 employees worldwide — including 165 in Sweden — we combine deep domain expertise with cutting-edge technology. Our solutions help professionals make critical decisions every day.
The Role
We’re looking for a customer-oriented Inside Sales Representative to join our Tax and Accounting team in Gothenburg. You'll be part of a close-knit team of four sales professionals, focused primarily on inbound sales and customer care, with some occasional outbound campaigns. Your main goal is to help small accounting firms and SME companies — typically 1 to 4 people — find the right solutions in our product portfolio, which includes software tools, online services, and training programs.
What You’ll Do
- Respond to inbound inquiries by phone and email from prospects and customers
- Guide clients through product options, including demos and follow-ups
- Qualify leads generated through marketing activities or demo downloads
- Handle some outbound calls for campaigns or reactivation
- Advise on the best mix of software, services, and training for each customer
- Ensure a seamless handover to other teams when needed
- Maintain detailed and accurate notes in our CRM system Salesforce
- Represent Wolters Kluwer with professionalism, responsiveness, and integrity
- Operate in a high-volume, short-cycle sales environment with a focus on fast-paced transactions
What You Bring
- Fluent in Swedish (spoken and written) and comfortable using English in a work setting
- Previous experience in sales, ideally in B2B
- Strong communication skills and a customer-first mindset
- Good working knowledge of MS Office
- Affinity with economics, tax processes, or accounting workflows (e.g. closing books)
- A structured, reliable approach and ability to manage multiple tasks
- Eagerness to learn — full onboarding and product training provided
What We Offer
- A friendly, committed team of sales professionals with strong collaboration
- A structured onboarding plan and continuous learning opportunities
- A flexible hybrid setup and a modern office space with a great waterfront view in Amerikaskjulet
- A company culture that values your contribution and rewards good performance
- Competitive compensation, including a commission model with ~30% variable, an accelerator structure that boosts earnings once targets are exceeded
Recruitment Process
We will begin reviewing applications during the last week of July. You can expect to receive an update or interview invitation no later than August 1.
Employment Terms
Full-time, permanent position
Location: Gothenburg, hybrid
Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.
Top Skills
What We Do
Wolters Kluwer (www.wolterskluwer.com) is a global leader in information services and solutions for professionals in the health, tax and accounting, risk and compliance, finance and legal sectors. We help our customers make critical decisions every day by providing expert solutions that combine deep domain knowledge with specialized technology and services.
Founded in 1836 and headquartered in Alphen aan den Rijn, the Netherlands, the company serves customers in over 180 countries, maintains operations in over 40 countries and employs 18,600 people worldwide.
Wolters Kluwer reported 2019 annual revenues of €4.6 billion. Listed on Euronext Amsterdam, Wolters Kluwer shares (WKL) are included in the AEX and Euronext 100 indices. Wolters Kluwer has a sponsored Level 1 American Depositary Receipt program. The ADRs are traded on the over-the-counter market in the U.S. (WTKWY).
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