Infrastructure Engineer - Initial 6 Month Contract

At NCS Australia, we believe in doing technology services better. Our commitment to quality, focus on people, and willingness to challenge traditional thinking set us apart. Our team brings this belief to life by partnering with our clients and communities to make tomorrow together.

We are committed to creating an environment that prioritises innovation, collaboration, and purposeful work. Our diverse team is empowered to make a meaningful impact with curiosity, creativity and resilience to shape better outcomes. Join us and accept the challenge of creating a better tomorrow

We are seeking an experienced Infrastructure Engineer with a strong support focused to join our team. This role involves managing and maintaining a hybrid environment (on-premises and cloud), ensuring stability, security, and performance across critical infrastructure components. You will be responsible for BAU support, patching, minor upgrades, and incident resolution while collaborating with internal teams to deliver exceptional service.

Key Responsibilities:

VMware, Windows, Linux

• Provide BAU support and maintenance for virtualized environments
• Perform patching and minor upgrades
• BAU support and maintenance of Windows servers
• Apply regular patching and security updates
• BAU support and maintenance of Linux systems
• Execute patching and minor updates

Veeam

• Perform restores and test restores
• Configure customer backup requirements
• Execute minor upgrades and generate reports

Ticket Management & Documentation

• Resolve incidents promptly
• Fulfill service requests in line with SLAs
• Create and maintain procedures and technical documentation as needed

Cloud Infrastructure (Desirable)

• Implement and manage cloud infrastructure solutions across platforms such as AWS, Azure, or GCP, ensuring scalability, security, and high availability.
• Collaborate with development teams to integrate applications seamlessly with underlying cloud infrastructure.
• Stay current with emerging cloud technologies and best practices, recommending improvements where applicable

Monitoring & Performance

• Monitor system performance proactively to identify potential issues before they impact operations.
• Troubleshoot infrastructure problems and implement preventive measures to minimize downtime.
• Participate in on-call rotations, providing timely incident response and resolution to maintain service continuity.

Automation & Configuration Management

• Automate infrastructure provisioning and configuration using tools like Ansible, Puppet, or Chef, reducing manual effort and improving consistency.
• Develop and maintain runbooks, standard operating procedures, and documentation to support automation workflows.
• Continuously evaluate and adopt industry best practices for automation and operational efficiency.

• Strong knowledge of networking, server administration, and virtualization technologies
• Experience with cloud infrastructure platforms (e.g., AWS, Azure, GCP)
• Proficiency in scripting languages (e.g., Python, Bash, PowerShell)
• Familiarity with configuration management tools (e.g., Ansible, Puppet, Chef)
• Understanding of IT security principles and best practices
• Problem-solving and troubleshooting skills
• Excellent communication and documentation abilities
• Experience with containerization technologies (e.g., Docker, Kubernetes) is a plus
• Knowledge of monitoring and logging tools (e.g., Splunk, ELK Stack) is preferred
• Familiarity with automation and orchestration tools (e.g., Terraform, Jenkins) is desirable
• Relevant certifications (e.g., AWS Certified Solutions Architect, MCSE, RHCE) are advantageous

Why join us: 

NCS Australia is where you can feel at home, nurturing your talents and skills as we make tomorrow together, one day at a time. Our benefits include paid parental leave, initiatives focused on your well-being and discounted health insurance. You will also enjoy discounts on various products and services and be regularly recognised and rewarded for high performance. We are committed to your career development through our Capability Fingerprint, industry and partner training programs, special interest groups, and an AI-driven learning platform. No matter where you are in your career, we offer meaningful work and opportunities for growth.

NCS Australia is an equal-opportunity employer, and we take pride in our commitment to valuing and supporting our people and the communities we serve.We are dedicated to attracting, retaining and developing our people regardless of gender identity, ethnicity, sexual orientation, disability and age. Applications are encouraged from all sectors of the community and we strongly encourage applications from the Veterans, Aboriginal and/or Torres Strait Islander community.

At NCS Australia, we are committed to supporting adjustments throughout the recruitment and selection process, as well as during employment. We actively support and encourage people with disability to apply. 

Agencies:

We’ve got this. We request that you do not contact NCS employees outside of the Talent Acquisition team. NCS exclusively accepts resumes from agencies on our preferred supplier panel through the NCS Agency Portal. Agencies that submit resumes must have a valid fee agreement and be assigned to the particular requisition by the Talent Acquisition team. Any resumes that are submitted outside of this process will become the sole property of NCS. If a candidate is hired outside of this process, no fee or payment will be given.

Work rights and background checks: 

To be eligible for a position with us, applicants will need to have valid work rights for Australia and be willing to undergo a comprehensive background checking process, including probity and police checks